National Toll Free: (877) 655-1661

When the insurer’s number doesn’t add up.

Independent diminished value and total loss appraisals, prepared from your repair order, photos and records for vehicle owners and attorneys in every state.

Start your free claim review

Step 1 of 2

Know if an appraisal will help, first.

Do you have a copy of the repair estimate?

Have photos or documents to send? Use the full form

  • Since 1996

    About 30 years appraising vehicles for consumers

  • Owner-reviewed

    Monica Fisher reviews every report

  • 24–48 hours

    Typical turnaround once we have your records

  • All 50 states

    From your repair order and photos. No inspection needed

  • 4.73★★★★★133 customer reviews on BBB

What we appraise

Two claims most people call us about

Call now for help with diminished value

(877) 655-1661
Person photographing a car with a smartphone

No inspection

Your phone photos and repair records are all we need.

How it works

Simple, start to finish

  1. 1

    Free claim review

    Tell us what happened online or by phone. We say whether an appraisal is likely to help before you pay for one.

  2. 2

    Send photos & records

    Repair invoice or estimate, photos, the insurer’s offer or valuation report, and your vehicle details.

  3. 3

    We research the market

    Comparable vehicles, damage and repair history, equipment and mileage, against current listings.

  4. 4

    Reviewed report + demand letter

    Monica Fisher reviews every appraisal; you also get a custom demand letter. Typically 24–48 hours after we have everything.

See the full process and document checklist

Customer reviews

What our clients say

Read all 133 reviews on BBB
  • “Autoloss is amazing!!! You will not be disappointed here! They are super quick and extremely responsible with your time! … After it was all said and done I no kidding walked away with nearly 4x what they offered me originally.”
    Ian BBBB customer review · July 2026
  • “They prepared a detailed appraisal report that documented my diminished value claim with comparable market vehicles, repair records, and solid methodology. Their report became the foundation of my entire claim and gave me the credibility and documentation I needed to push back against the insurance company's lowball offer.”
    Roger LBBB customer review · July 2026
  • “Autoloss responded promptly to us everytime we reached out to them. I cannot say enough good things about Autoloss and how they helped us throughout the whole process !”
    SandraBBB customer review · June 2026
  • “The report was thorough, well-documented, and gave me the evidence I needed to stand my ground.”
    Mark CBBB customer review · June 2026
  • “Was very helpful from start to finish, did the majority of the leg work and walked you through the rest, would not have been able to do this by myself”
    Johnathan GBBB customer review · May 2026
  • “This company guided me from start to finish on how to file a claim for the diminished value my car incurred when someone hit my car while I was parked.”
    Richard PBBB customer review · April 2026
  • “The other party's insurance subsequently agreed to pay EXACTLY what Autoloss stated was my car's decrease in value because of a crash. … Obviously every situation is different, I had all the documentation, etc. but still - I am a very happy customer.”
    David DBBB customer review · April 2026

Individual results vary based on the vehicle, evidence, insurer, state, coverage, and circumstances of each claim. Past results do not guarantee a similar outcome.

Why Autoloss

An appraiser who works for you, not the insurer

Why hire Autoloss®? The difference is clear:

  • In business since 1996: about 30 years of appraising vehicles for consumers
  • More than 30,000 diminished-value claims since 1996
  • Every appraisal reviewed by the owner, Monica Fisher
  • Consumer advocates: we work for vehicle owners, not insurers
  • Licensed in Oregon and North Carolina for about 20 years
  • Market-based valuations from comparable vehicles, not a formula
  • Prepared from your repair order, for clients in every state

Clients who report their outcomes to Autoloss commonly recover approximately 80%–90% of the diminished value calculated in their reports, with reported recoveries often ranging from $5,000 to $10,000.

Individual results vary based on the vehicle, evidence, insurer, state, coverage, and circumstances of each claim. Past results do not guarantee a similar outcome.

Diminished-value appraisals may qualify for our Conditional Money-Back Guarantee. Eligibility requirements and state exclusions apply.

Before you hire anyone

Six questions to ask any appraiser

  • 01Do they work for the insurance company, or for you?
  • 02Do they sign their reports, and who reviews them?
  • 03Are they licensed appraisers?
  • 04Do they explain how the value was calculated?
  • 05Is the appraisal specific to your vehicle, or a formula?
  • 06Will they answer the insurer’s questions about the report?
How we answer them: our methodology

Other appraisals

If it has wheels, ask us

All services

Also food carts, fleet and other specialty vehicles, plus loss-of-use, lease-termination and donation appraisals. Attorneys: reports and expert-witness support.

Monica Fisher

Owner

Monica Fisher

Monica Fisher owns Autoloss and its parent company, Appraisal Group of America, and personally reviews every appraisal before it goes out. She has provided expert appraisal services, depositions and testimony in proceedings across the United States.

Read Monica’s profile
Terry M. Fisher

Founder, 1996

Terry M. Fisher

Terry Fisher founded Autoloss in 1996 after more than thirty years in the wholesale and retail automotive business, to give vehicle owners an appraisal prepared for them, not the insurer. He passed away in 2013.

Our history

Common questions

What is diminished value?

Diminished value is the market value a vehicle loses because it now has an accident history, even after quality repairs. Buyers and dealers pay less for a vehicle with reported damage, so the owner may be able to claim that difference from the at-fault driver’s insurer, depending on state law and the facts of the claim.

Can the appraisal be done without an inspection?

Yes. Our appraisers prepare the report from your repair order, photographs and claim documents, along with current market data. A physical inspection is not normally required, and you are welcome to come to our office if need be.

How much does a diminished value appraisal cost?

A typical diminished-value appraisal costs $250–$350. Exotic vehicles may require additional fees. Other services are quoted after we review your situation.

How long does it take?

Reports are typically 24–48 hours after all required information is received.

Is Autoloss a law firm?

Autoloss is an independent vehicle-appraisal company, not a law firm. We do not provide legal advice or legal representation. We prepare the appraisal and demand documentation; you or your attorney present the claim.

Not sure whether an appraisal will help?

The claim review is free: we look at your situation and tell you whether an appraisal is likely to help. The appraisal itself is a paid report. We help from start to finish, including a custom demand letter, and our support staff is a phone call away throughout the process.