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Oregon Total Loss Claims

New Total Loss Laws in Oregon

If we can get you a settlement of $1 more than the final offer from your insurance company, Oregon Law states that your appraisal costs may be reimbursed. You literally have nothing to lose!

Unsatisfied with your insurance company's offer on your loss? There may be a difference between what your insurance company is willing to pay you, and the fair market value of your vehicle! You're entitled to a fair settlement.

More information:

Oregon Owners of 'Wrecked' Cars May Get More Info Due To New Law

In an effort to urge Oregon residents and insurers about 'new' rights in the event that their car gets totaled in an accident, the state's Department of Consumer and Business Services (DCBS) issued a reminder last week.

Taking effect earlier this month, House Bill 2190 permits car owners to obtain more information for the purpose of greater leverage whenever a settlement for a totaled car is in the middle of negotiation.

By Jeanny Hopper
Published: Thursday, January 28th, 2010
Read more…

New rights when your car is totaled

When Chris' older sports model BMW was totaled in a collision, he began a two-month long, bewildering process of trying to negotiate the amount he should receive from his insurer for the car. The first offer, which was supposed to be based on the fair market value of the car before the damage, seemed low to Chris.

In the end, his automobile insurance company paid about $1,000 more than originally offered. But the Beaverton resident said he spent that much on the appraisals that resulted in the final offer. "After all the time and money I spent, it was a wash," he said.

House Bill 2190, which took effect Jan. 1, 2010, will help consumers like Chris by giving them more information and leverage when negotiating a settlement for their totaled cars. The Department of Consumer and Business Services’ Insurance Division brought the bill to legislators in the 2009 session based on the hundreds of calls and complaints it receives annually from consumers whose cars are totaled.

From The Oregon Department of Consumer & Business Services, The Insurance Division
January. 12, 2009

Read more…

Oregon Success Stories

  • Marsha Knockum, Stockton, California

    Marsha Knockum's 1982 Mercedes 380 SLYou are a Godsend. Wish Autoloss could handle personal injury claims too.

    — Marsha Knockum
    Stockton, California

  • Pembroke Pines, Florida: Very happy with the settlement

    Thank you for your assistance in my diminished value claim against Wawanesa Insurance. They countered your $5000 assessment with a $4273.48 offer which we accepted. The repairs on my 2014 Subaru was only $3,500 so I was very happy with the settlement.

    Philip Sosa
    Pembroke Pines, Florida

  • Brian Lamb, Chicago, IL

    Amazing — State Farm totaled my vehicle and re-imbursed me for the diminished value report. I am so grateful for your company and all the help you have given me.

    Because of Autoloss’s diminished value report, State Farm totaled my 07 Ford Truck and even paid me back for your report.

    Feel free to give any possible customer my name and number. I have already told a local body shop about your services and they should be calling you. His name is Vic and I told him to tell you I referred him to you.

    Thanks so much,

    Brian Lamb
    Chicago, IL

  • Shanti Bush, Newberg, Oregon

    I would like to tell you how great Monica at Autoloss has made our experience with the insurance company better.

    I have used Autoloss and worked with Monica 3 times. Each time she is professional and knows the way insurance companies work. She is fair and has her clients best interest when she works with the claims adjusters. She has been able to get us what our cars were worth at the time of the accident in a total loss circumstance.

    She does her homework and is kind. She works for you. You can trust her instincts.

    I have told my friends, doctors, family and my chiropractor about Monica and Autoloss. She is the best at what she does.

    Bravo Monica.

    Shanti Bush
    Newberg, Oregon


  • California: Without your appraisal, I would have been forced to settle

    California: Without your appraisal, I would have been forced to settle

    I just wanted to thank you and Terry for all you help in assisting me to get my vehicle repaired. There is no doubt in my mind that my insurance company would not have fixed my car if your company had not been involved. Without your appraisal, I would have been forced to settle for an unreasonably low settlement.

    — Christine Carevich

  • Danny Scott, Tampa, Florida

    Nationwide Insurance Company made me an offer that I accepted after some negotiations of $4,000.

    — Danny Scott
    Tampa, Florida

  • Orlando, Florida: Settled with Geico

    Good Morning,

    Just wanted to let you know that we have settled with Geico for $3,000.00! Thank you for your help!

    Chelle Kozy, C-TAGME
    Orlando, FL 32806

  • James Scully, Sarasota, Florida

    We have arrived at an agreeable amount significantly higher than their original offer. The document & suggestions y'all provided were instrumental in this outcome.

  • Pradyumna Ladu, Atlanta, Georgia

    We will take the $3,000. for the diminished value on our 02 Honda. Thank you very much for your help.

    — Pradyumna Ladu
    Atlanta, Georgia

  • Portland, Oregon: I would have not gotten anything at all

    Portland, Oregon: I would have not gotten anything at all

    Terry, thanks for your help.

    I settled for $2929, which was your estimate and Farmers' divided by two, but they said as policy they would not reimburse for the appraisal. I am actually fine with it as prior to talking with you I would have not gotten anything at all. I gave your contact to someone who had their car backed into.

    John Finn
    Portland Oregon

  • Dave Gordon, Raleigh, North Carolina

    Due to your diminished value appraisal USAA wrote me a check for $5,800 more then they offered me initially.

    — Dave Gordon
    Raleigh, North Carolina

  • Alex I. Poust, Portland, Oregon

    Autoloss provides timely, professional and accurate service. Expert analysis and testimony from Autoloss was critical to my client obtaining a very favorable ruling in court.

    — Alex I. Poust
    Portland, Oregon

  • $6529 dollars more

    $6529 dollars more

    Hi Monica,

    You got us $6529 dollars more than what Farmers' final offer was!!! Thanks again...

    Debra and Scott Davis

  • Rhonda Frank - Miami, Florida

    I cannot say enough great things about this company!

    They responded very quickly any time I had a question and always had great advice on how to respond to the insurance company that I was dealing with. The insurance company was not going to pay me anything until I got Autoloss involved. At the end I got the whole amount that Autoloss said I was owed from their research, as well as reimbursed for the fee even though the insurance company in the beginning said the burden of proof was on me.

    The insurance company stated that their report was quite compelling. I strongly recommend anyone to use this company, they were great to work with.

    Thanks again for all your help.

    Rhonda Frank
    Miami Florida

  • Will Massey, Apopka, Florida

    There exist no words that can adequately describe the work Terry and your entire team did on my behalf. I am forever grateful and will be sure to recommend Autoloss to everyone that needs it.

    — Will Massey
    Apopka, Florida

  • David Pacheco, Los Angeles, California

    My 2003 Toyota Camry was in a wreck that caused over $6500 worth of damages... I contacted Autoloss, requested a diminished value quote, and sent it over to Allstate insurance. Allstate will be mailing me a check in the amount of $12,888.61.

    — David Pacheco
    Los Angeles, California

  • California: You guys were GREAT!!!!!!

    California: You guys were GREAT!!!!!!

    Once again, I can't thank you and your team enough. I wish I had found you earlier and it would have been done sooner. We will keep your numbers handy and refer anyone we know who has these problems to you. You guys were GREAT!!!!!!


    Teri Brower

  • K.L., Winston-Salem, North Carolina

    Thanks for all of your help on my behalf. Due to Terry's negotiations, my insurance company doubled their offer on my diminished value claim. I don't think Geico in North Carolina likes Terry very much.

    Winston-Salem, North Carolina

  • Wade Patout, Dallas, Texas

    We got the truck totaled so we are super happy. We are sitting in dealership getting an 09 Maxima right now.

    — Wade Patout
    Dallas, Texas

  • Pat L. Meyers, Pompano Beach, Florida

    I highly recommended Autoloss. The company is an asset to any customer wanting to get the full amount of DV that they are owed. I hired Autoloss after an insurance company refused to offer a sufficient amount for diminished value. With a report from Autoloss I was able to have the insurance company pay me the full amount of diminished value I was owed.

    Pat L. Meyers
    Pompano Beach, Florida

  • Dr. Ronald S. Gold, Florida

    Dr. Ronald S. Gold, Florida

    Due to Autoloss I went from an offer of $26,000. to $46,125.02 in less than one month.

    — Dr. Ronald S. Gold

  • California: Excellent service and excellent results

    California: Excellent service and excellent results

    To Autoloss — Thank you for the excellent service and excellent results.

    In less than 2 weeks your staff was able to negotiate me over $6,000 more than Mercury Insurance Company was offering on my 2010 Toyota Prius. Mercury did not even have the correct package on my vehicle. I am forever grateful to you and will tell my friends about your service.

    Scott Johnson

  • Mark Helotie

    Just so every one is aware, I just took a call from Allstate. They are cutting a check right now, and it will go out in the mail tomorrow. Full amount.

    Thanks SO much! Very pleased....

    Mark Helotie

  • Medford, Oregon: $6,000 more than initial offer

    Medford, Oregon: $6,000 more than initial offer

    The new total loss offer of $34,000 is a fair amount for my 05 Chevy Truck. After you and I both negotiating the total loss claim against State Farm they have paid us over $6,000 more than their initial offer.

    It really is a shame people have to distrust their insurance company but it is reassuring to know that Autoloss is there for consumers. You have done an excellent job and I will tell my boys to give you a call too.

    Virgil Parks
    Medford Oregon

  • Marshall Goldstein, New York, New York

    I would like to thank you for the fine job you did in settling my claim with State Farm Insurance. The settlement of $10,000 was in the ballpark of what I thought my vehicle was worth based upon dealer retail price.

    — Marshall Goldstein
    New York, New York

  • Dave Roundtree, Miami, Florida

    I spoke with Autoloss and they sent me a DV appraisal that day. They faxed it over to State Farm and within two weeks, I was going to the State Farm office to get my check for $22,500.

    — Dave Roundtree
    Miami, Florida

  • Tim Callison

    Terry helped me get money that I had not even known I had coming. The insurance company did not inform me of my right to a diminished value claim. Autoloss gave me more bargaining power in negotiating a settlement.

    — Tim Callison
    Honda owner

  • Elizabeth, Colorado: You've done it again!

    Elizabeth, Colorado: You've done it again!


    You've done it again! Thanks for your help with the 2005 Corolla. That's 3 totaled cars (son-in-law, sister, and wife) with which I have requested your help and yet another successful result:

  • Washington: Full amount for diminished value

    I just got Alex, the adjuster, on phone, and he just let me know they got all the information they needed and they will be mailing me my cheque with the full amount for the diminished value on my Nissan.

  • Ralph Ratcliffe, Austin, Texas

    Ralph Ratcliffe's Honda Civic Si CoupeState Farm was being very difficulty initially so I called Terry Fisher. After Autoloss wrote a comprehensive total loss appraisal State Farm settled for $2,000 more then the initial offer.

    — Ralph Ratcliffe
    Austin, Texas

  • Don Nordahl, Miramar, Florida


    Today I got my settlement check from The Hartford. After sales tax was added, the total is around $17,000. Before you got involved I was getting nowhere with The Hartford, stuck with CCC Valuescope's low ball estimates. Your company offers a valuable service at a fair price and I will be sure to spread the word to others in my predicament. Thanks so much for your help.

    Don Nordahl
    Miramar, Florida

  • Barry Kutun, Miami Beach, Florida

    ...We are able to get Allstate Insurance Company to pay over $7,000 per car additionally above their settlement offers with no hesitation due solely to the accuracy of your appraisal report and the integrity of your business negotiations.

    — Barry Kutun
    Miami Beach, Florida

  • Ron Bardine, Elk River, Minnesota

    I found Autoloss on the web site After confirming their legitimacy with the Oregon Department of Commerce, I took a chance and hired them. The professionalism was excellent. They kept me updated and after a few weeks I received a check for an additional check for $3,903.

    — Ron Bardine
    Elk River, Minnesota

  • Michigan: Additional $5,000

    Michigan: Additional $5,000


    Thanks for all you have done on my claim. The additional $5,000 on my claim will be wisely used. Now I can go buy another brand new Cadillac.

    Thanks for not letting AAA get away with anything.

    Jean Lodge Rials

  • Josh Mallard, NFL Defensive End

    Josh Mallard: Tell them I sent you!After my brand new truck was recovered after being stolen, I was sent a $750 check from my insurance company for diminished value... Terry walked me thru everything... After 2 weeks, my insurance company offered a new settlement of $5719.40. Autoloss hit the ball out of the park and I'm sure that they would do the same for you!!! ...Tell them I sent you!!

    — Josh Mallard
    NFL Defensive End

  • Thomas Alas, Houston, Texas

    Hey Monica,

    They totaled the car and I made a few thousand after paying it off.

    Thanks for your help.

    Thomas Alas
    Houston, Texas

  • Kenny Clark, Atlanta, Georgia, NFL Wide Receiver

    Kenny Clark's MaseratiMy new Maserati was stolen and Amica Insurance Company only offered me $62,000... Within 1 month Autoloss had negotiated a new settlement of over $30,000 more then my original offer. I will refer all of my NFL and NBA friends to Autoloss

    — Kenny Clark
    Former NFL Wide Receiver with Minnesota Vikings
    Atlanta, Georgia

  • Mary Ann James, Shreveport, Louisiana

    Progressive Insurance only wanted to give me $3,090 for diminished value and due to your help I was able to get $6,020. I will never forget that you helped me when I felt like no one was looking out for me.

    — Mary Ann James
    Shreveport, Louisiana

  • Melissa Huang, Little Rock, Arkansas

    With Autoloss's help negotiating my car auto claim, I was able to get an additional $3,000 for my total loss claim.

    — Melissa Huang
    Little Rock, Arkansas

  • Miami, Florida: Quick turnaround

    Writing to say thank you for the quick turnaround on my DV claim. You have been a joy to work with, and especially to talk to.

    David Acheson
    Miami, Florida

  • Annie Lee - Auburn, Washington

    Hi Monica and Staff,

    I just wanted to send an email to thank you for all your help. Statefarm is going to pay us $4000 for the diminished value of our car. I appreciate your fast response and detail report that helped us get more then when we started the claim.

    All the best,

    Annie Lee
    Auburn, Washington

  • Hoa Nguyen, Medford, Oregon

    Dear Terry,

    I wanted to extend my deepest thanks for your help regarding my diminished value claim.  It's never easy when you get involved in a major loss but due to your help you made it much easier.  The final bill for my 2013 Range Rover was over $23,000.  Initially, Farmers only wanted to pay me $2,409.  Since I was very unhappy with the offer they told me to get my own diminished value report.  I reached out to Autoloss and was very impressed with the service. They provided me a detailed diminished value report.  The Diminished Value claim was assessed at $7,300.  Within a few phone calls Farmers settled at $6,500. I am very pleased with the results and the service.


    Hoa Nguyen
    Medford, Oregon

  • Margate, Florida: Thanks for the extra $2,100

    Margate, Florida: Thanks for the extra $2,100

    I will recommend you to all my friends. Thanks for the extra $2,100. on my 01 Mercedes. Amazing.

    Ileana Diaz
    Margate, Florida

  • Seattle, Washington: Success is owed to your help

    Hello Monica,
    Just want to update you on settlement. I know it has been a long time since we were last in contact, but it has been a long journey.

  • John Smith, Miami, Florida

    Once USAA received the diminished value appraisal they totaled my car that week. I don't know what I would have done without Autoloss.

    — John Smith
    Miami, Florida

  • Josh Chovanec, Ruston, LA

    My G8GT was hit by a lady in town. The damages were $2,7xx and I started a DV claim. The DV agent started to give me hell, so I immediately went to Autoloss. They came through with a great report. I supplied the report to the ladies insurance and they gave me the run around for months, while Autoloss continued great customer service and supplied facts. You must take your time and know Autoloss is going to build a perfect case along the way with every error the insurance company makes. I made sure to only communicate through email to document every step with the DV Agent. You have to continue to push the insurance company with these facts to make them work to your benefit. It finally came down to the DV agent drawing a line in the sand with a low ball offer. So Autoloss helped lead me towards reporting my case to the State Insurance Commissioner. I packaged together everything Autoloss supplied me with and my communications with the DV agent. I was able to pin point the errors and tactics the insurance company was using against me, due to the education Autoloss provided me with. Needless to say the state is now investigating my case with the insurance company and an insurance company manager called me to settle today at 3.5 times more than the original offer the DV agent drew the line on. Erik is amazing at Autoloss. He always makes time for your call and comes through in every way. If you need any insurance help, contact Autoloss. They are amazing.

    Josh Chovanec
    Ruston, LA
    Originally posted at

  • Tishika Jackson, Iowa

    We have settled the diminished value claim for $6,000 on my Honda. Thanks for all your help against AAA.

    — Tishika Jackson

  • Kena, Atlanta, Georgia

    I just wanted to thank you for helping me settle a diminished value claim of $5610 against Nationwide Insurance. Nationwide originally wanted to give me $938. The appraisal report that you created was phenomenal and it helped me get more than what I bargained for.

    — Kena
    Atlanta, Georgia

  • Chandler, Arizona: Very happy with the settlement

    Chandler, Arizona: Very happy with the settlement

    To Terry Fisher —

    I am very happy with the settlement on my 05 Pontiac GT.

    Nationwide fought hard but you guys hung in there and got me a fair settlement. The extra $2,700 will be put to good use.


    Mr. Miller
    Chandler, Arizona

  • Chris Clark, Florida

    Thank You Autoloss.

    Two weeks after sending the report to the other insurance co., they paid us $ 6,000.00 with no questions asked, above the minimum in the report. I will highly recommend your services to friends & family.

    Thanx again, your fee is well worth the reward. We got what we deserve but would not have gotten anything if we didn't pursue this. Now our car is paid off.

    Chris Clark

  • North Carolina: Your fee was worth every penny!

    North Carolina: Your fee was worth every penny!

    Hi Monica,

    Thanks so much for everything with my claim!! I had been dealing with State Farm for 1 month and they only wanted to pay $13,500 for damages to repair my 2009 Chevrolet Silverado. After receiving your report they settled the very next day for a total loss of $36,098. I am so relieved to have this behind me!! Your fee was worth every penny!! Your prompt attention and excellent customer service was unbelievable!! I will certainly recommend anyone in need of an appraisal to Autoloss.

    Thanks Again!!

    Kenny Sallee
    North Carolina

  • Frederick W. Greb, Portland, Oregon

    We received a settlement for diminished value in the amount of $9,000. With this kind of result and Terry Fisher's experience in these matters, I would certainly recommend his services to anyone else who finds themselves in a similar situation.

    — Frederick W. Greb
    Portland, Oregon

  • Mrs. Peterson, Lake Oswego, Oregon

    Autoloss advocated for me and due to a diminished value appraisal State Farm totaled my 1999 Mercedes Benz and I was able to go buy another vehicle just like it. I highly recommend Autoloss.

    — Mrs. Peterson
    Lake Oswego, Oregon

  • Donna Dewitt - Jupiter, Florida

    To Eric:

    I got Honda to give the numbers the way we needed it today.... The agent was not happy but I got him to write a check for $4,100.00.... Thank you so much for your assistance!!!

    Donna Dewitt
    Jupiter, Florida

  • Klamath Falls, Oregon: Geico offered me exact amount of appraisal

    Klamath Falls, Oregon: Geico offered me exact amount of appraisal


    Geico called and offered me the exact amount of your appraisal. The adjuster stated your documentation was exactly what he needed so he could pay the claim on my 01 Chevrolet Tracker. He is mailing out the check today. Thank you so much. I spent 2 weeks fighting with them over the settlement, and due to your appraisal he settled the claim in 3 days, and for significantly more than I was asking for.

    I am beyond happy.

    Theresa Salem,
    Klamath Falls, Oregon

  • Jin Ying, Vancouver, Washington

    Geico only offered my $2,200 for my 1991 Acura and with Autoloss's help they got me $6,909.

    — Jin Ying
    Vancouver, Washington

  • Rick R., Portland, Oregon

    Thanks for all the work. You completed a diminished appraisal for me for $10,079 on my 08 GMC Envoy and within 1 month Allstate offered me $8,000 for diminished value.

    — Rick R.
    Portland, Oregon

  • David Lane, Reno, Nevada

    The vehicle only had minor damage but due to the appraisal and your help Allstate wrote me a check within three weeks.

    — David Lane
    Reno, Nevada

  • Tamera Herring, Georgia

    We decided to settle for 4000.00 and use the rest as a tax deduction. Thanks for all your help. You really made a difference. It was a long shot from 500.00.

    — Tamera Herring
    Happy Customer

  • Albert Phan, Houston, Texas

    Due to your patience and expertise you were able to get me an additional $4,000 for my 2004 Toyota Camry.

    — Albert Phan
    Houston, Texas

  • Ross Anderson - Council Bluffs, IA

    Hi Monica,

    I want to inform you that I've finally settled my DV claim with Berkley Risk for $19,577.00 which is a little less than your appraisal but I feel is a reasonable compromise especially considering that I would have settled for a lot less had I not hired you to do the appraisal for me.

    Thank you for your help,

    Ross Anderson
    Council Bluffs, IA

  • Tom, Houston, Texas

    Just wanted to let you know that I received a check today for $2,485.00—

    — Tom
    Houston, Texas

  • Glen Ellyn, Illinois: My best decision

    A lady who hit us did have insurance and my car was repaired and I was made whole, so I thought. Days later, my co-worker said he submitted a diminished value report to the insurance company and was given a check, to make him whole. I had never heard of anything like that, so I immediately went online and looked up “Diminished Value” and found That was my best decision. I sent in the free estimate questionnaire and heard from Monica within hours. She explained that she thought I had a great Diminished Value claim. With her fee being totally refundable if the claim wasn’t successful, what did I have to lose? Nothing. Monica at sent me her Diminished Value report for review, then faxed it directly to the insurance company for me. The insurance company called me with a low-ball offer. I didn’t accept and asked them to come back with a real offer and they did. The end. I was very happy, thanks to Monica and

    R. Moreton
    Glen Ellyn, Illinois

  • Westminster, Colorado: Very satisfied with the new offer

    Westminster, Colorado: Very satisfied with the new offer

    I will take the new offer of $5,000 for on my 91 Lexus. I am very satisfied with the new offer. My initial offer from Ameriprise Insurance Company was only $2,500 and I knew the offer was way too low especially since I had just put a new Navigation System in the vehicle.

    Thank You,
    Ali Ashori
    Westminster, Colorado

  • Mr. Dean, California

    Terry provided me an appraisal of the fair market value before and after the accident. The judge reviewed the appraisal and awarded me the legal maximum in California. Monica and Terry have been great to work with, and in the unfortunate situation this happens again, I won't hesitate to come back.

    — Mr. Dean

  • Robert Dupea, Santa Clara, California

    I asked Allstate about diminished value on my 2004 BMW. After two months they offered me $3,090 for diminished value... I called Autoloss and within 3 weeks they had conducted the appraisal inspection, and had negotiated a diminished value check for me for $15,900.

    — Robert Dupea
    Santa Clara, California

  • Washington: Seeking guidance on DV claims

    Good job, everyone. Thank you for your assistance.

    I will recommend your services to anyone seeking guidance on DV claims.

    Adam Shackelford
    Transportation Manager
    Inland Empire Distribution Systems, Inc.
    Spokane, Washington

  • Pratic Shah, Seattle, Washington

    I had a (NOT MY FAULT) car accident in the month of May this year and eventually the insurance company had to scrap my brand-new SUV. I was highly disappointed with my insurance company after the prior valuation of my scrapped car. The initial offer given to me by my insurance company was highly unacceptable to me.

    I then hired Autoloss to help me fight against my insurance company. Monica and Erik were right on spot from the first day, and in a matter of just 3 weeks they got me an offer which was 150% of what my insurance company offered me initially. That's more than 6000 bucks more. I am very glad I hired Autoloss and would highly recommend Autoloss to everyone who is trapped by the cheap gimmicks played by Insurance companies. Thank you Autoloss team (Monica and Erik) !!!!!!."

    Thanks !!!!!!

    Pratic Shah
    Seattle, Washington

  • Houston, Texas: Excellent, Professional Job

    ...Thanks so much... You all did an excellent, professional job.

    I tried a Diminished Value free Quote online, before you guys, with someone else for about $35. Just a two-page report, did not proceed, $2,260 estimate.

    I was able to get the full amount of your report. I will keep your office contact info and website on hand for referrals.

    Erik L., once again, thanks so much for all your back up support and step-by-step guidance. Same to Amanda and Monica of course.

    Robert Avila
    Houston, Texas

  • Michelle Avery, Miami, Florida

    I was offered $4,300 for my collector Chevy Corvette and Autoloss was able to get me $13,090.

    — Michelle Avery
    Miami, Florida

  • Mary Mangold

    When faced with the very disheartening results of a hit and run on my new 2012 Cadillac SRX, I began my research online, wading through many different DV websites.

    That's when I discovered My entire story about my experience with a Diminished Value claim can be found at

  • Michigan: 50% higher than original appraisal

    Michigan: 50% higher than original appraisal


    I received the insurance company's payment check today for my totaled Porsche. It was fully 50% higher than their original appraisal.

    Obviously, this was a difficult collectable appraisal, and I am extremely pleased with your dilligent work in establishing a fair value. Please express my full endorsement of your firm's abilities as you see fit.


    Tom Bird
    Holland, MI

  • Candi Rice

    Due to Autoloss I got almost $6,000 more then I was offered 1 week earlier on my 1980 Jeep. I was amazed. I will tell everyone about your company. Autoloss is amazing.

    — Candi Rice
    1980 Jeep Arizona owner

  • Lynn Wheatley, North Carolina

    I hope I don't need another car appraisal any time soon, but will know where to go if I do!

    — Lynn Wheatley
    North Carolina

  • Jill Baxter, San Francisco, California

    Due to hiring Autoloss for my total loss claim with my 1995 Honda Civic I received twice the settlement that Allstate was offering me.

    — Jill Baxter
    San Francisco, California

  • Scottsdale, Arizona: We settled

    Hi Autoloss,

    Thank you for your assistance, I did hear back from the insurance company and we settled on 5K as the diminished value.

    Thank you again,

    Jay Cooper
    Scottsdale, Arizona

  • Dr. Bob, Atlanta, Georgia


    Many thanks for all your help and professional guidance in getting me a fair settlement for my M-5.

    All the best,

    Dr. Bob
    Atlanta, Georgia

  • Vijay S., Beaverton, Oregon

    Thank you very much for working on my case.

    When State Farm got your report they stated it was the most comprehensive Diminished Value report they had ever seen. State Farm wrote me a check for the full amount of my claim. Thanks for reminding me to get reimbursed my $299 diminished value report fee, too.

    Vijay S.
    Beaverton, Oregon

    (I also told my friends at Intel about your business. I have a few friends that will be calling you.)

  • Jack Donnelly, LTC, US Army (Ret)

    Thank you from car appraisal customer Jack DonnellyThanks for your tenacious persistence in prosecuting my claim with USAA... Without your expertise I never would have gotten over $21K plus tax from them. I have recommended you to friends and will continue to do so in the future.

    — Jack Donnelly
    LTC, US Army (Ret)
    Tampa, Florida

  • Manish Patel, Atlanta, Georgia

    Thank you very much for all your hard work and getting me this check of $2525. When they send $380 check, I was quite shocked; I said to myself, that's it for my damage, but you helped me out and did wonderful job for me.

    — Manish Patel
    Atlanta, Georgia

  • Dr. Paul Meunier, M.D.

    We want to thank you very much for your help with everything. Thanks for doing such a great job!

    — Dr. Paul Meunier, M.D.

  • Matthew G. Howell, Seattle, Washington


    Just settled my claim for $2800.00!!

    Thank you so much for your help. They didn't even really fight me that much.


    Matthew G. Howell
    Seattle, Washington


  • Roger Reed, San Diego, California

    Autoloss helped us settle the Total Loss claim with our insurance company for $4,100 more than the initial claim payout. Excellent service was provided every step of the way!

    — Roger Reed
    San Diego, California

  • Dallas, Texas: All-out Support

    Hi Monica,

    This is to inform you that the DV claim for my 2014 Corolla has got settled now. The other party has sent a check for the claimed amount and I've got the money.

    I would like take this opportunity to thank you and your staffs for your great support. I'm very happy with your service. You and your staff were very supportive during this difficult time. They were readily accessible, quick in their response and were ready to provide all-out support. Please let me know if there is a way for me to provide my feedback online.


    Niraj Kumar
    Dallas, Texas

  • Centerville, Virginia: A check for the full amount...

    Centerville, Virginia: A check for the full amount...

    State Farm just called me to settle... He's cutting me a check for the full amount in your report. He seemed a little confused as to the loss being higher than the repair total, but I told him that's not really my problem as I'm not the appraisal professional!

    Anyway, thanks for all your help! Now to get my money back from Auto Appraisal Group that almost cost me $2300 dollars!!!

    I'll obviously be recommending your company to everyone I know.

    Thanks again, Monica!

    Mike Di Silvio
    Centerville, Virginia

  • Houston, Texas: Thank you for the diminished value estimate

    I would like to thank you for the diminished value estimate. Finally, as of yesterday, Progressive agreed to totaling my Porsche. Had it not been for your estimate, I feel my relentless hounding them to total the vehicle would not have been as effective.

    Thanks again,

    Blake Howell
    Houston, Texas

  • Jan Lougher

    I finally received a check from AAA for $7077.98 for DV in my 2010 Subaru. They originally only wanted to give me $3465.00. Thank you for putting together the manual on how to fight back. It was a great help. AAA pulled a few of the tricks mentioned in the manual. I stuck to my guns and did not get in a hurry. I was trying to squeeze out $8,000.00 from them but I am happy with the $7,077.98. I am so glad I went with you guys. It was worth the fee I paid you.

    Thanks again,
    Jan Lougher

  • Dallas, Texas: My experience was excellent

    My experience with was excellent! Monica Fisher is a pro and was very easy to work with. She was responsive to my thoughts and desires and achieved a final settlement higher than I was hoping to get. The end result was we got an increase of 25% over the final offer the insurance company made before invoking the "Appraisal Clause" of our policy. Great job Monica!!

    Jody Tallal
    Dallas, Texas

  • Anthony Ricci, Atlanta, Georgia

    Anthony Ricci's 2007 Infiniti FX35I will take the $5,000 for diminished value on my vehicle. Good Job and I am very happy.

    — Anthony Ricci
    Atlanta Georgia

  • Jim Mellor, Atlanta, Georgia

    You and the team at the AGA did a great job! The settlement of $3,300 made me feel that I was finally compensated properly from the accident. More important to me than the money, was the fact that you forced the insurance company to be honest about the damage.

    — Jim Mellor
    Atlanta, Georgia

  • Nathan C. Mason


    Thanks again so very much for all your advice in how to handle this. Notice below, what Dempsey came back with after seeing you report. I got a call from Liberty this morning and they offered $6,000, or what I originally sent them from Team Chevrolet, and they thought that was far  too much. So, after contacting you and getting the your DV comps., and paying for my own CarFax, I told them I’d settle for $8,000 or see them in court. They are sending me the $8,000.

    I appreciate all your help, and will recommend anyone to contact you first, in the event they need help with this.


    Nathan C. Mason
    AT&T OSP Project Manager
    770-750-6067 office
    770-750-6645 fax
    770-906-8097 cell

  • La-Nett Belasco - Houston, Texas


    I just wanted to say thank you for working hard on my claim and getting me a settlement that more accurately reflected the value of my vehicle. It was very pleased to receive an offer of almost $3,000 more than the original offer made by my insurance company. I actually walked away with funds for a down payment on a new vehicle after the insurance paid off my vehicle!

    Thanks again!

    La-Nett Belasco
    Houston, Texas

  • Eva Marie Achtemeier, Colorado Springs, Colorado

    Very rarely do you find a company that will, so to speak, 'go to bat for you' when you're up against an insurance company and get results. Gary Fisher of Appraiser Group has worked on two cases for us so far, the 1st case he got the insurance company to pay more than 200% over what their original offer was and in the 2nd case more than 100%.

    — Eva Marie Achtemeier
    Colorado Springs, Colorado

  • Mark Ontiveros, Portland, Oregon

    Mark Ontiveros' custom 1990 SAAB 900 TurboAutoloss took a low ball offer of $4,000 to $7,100 in 2 weeks... If I ever have a total loss claim I will call you first.

    — Mark Ontiveros
    Portland, Oregon

  • Gary L. Chambers, Santa Ana, California

    Dear Mr. Fisher,

    This is to advise you that the matter has recently been resolved by way of settlement.

    I would like to take this opportunity to thank you for your time, patience, and expert assitance in this matter. Your office staff was professional and kind during the coordination of your deposition and trial testimony, and our sincere appreciation is hereby directed to them as well.

    This result would not have been possible without your assistance and cooperation. Once again, thank you.

    Very truly yours,

    Gary L. Chambers
    Law Offices of Chambers, Noronha & Kubota
    Santa Ana, California

  • Without your report, I would not have gotten the result...


    I wanted to give you feedback on the report you provided last September.

    The initial offer of $6000 from MetLife Auto (following their receipt of your report) was at least something, and I did negotiate hard and persistently; your follow-up conversation with me was very helpful. See the check: they settled for over $15,000.

  • Patrick Grover, Washington

    Great job! I will be sure to recommend you to anyone in similar circumstances.

    — Patrick Grover

  • Tim and Suzy Wilson, San Diego, California

    I just wanted to let you know that I recently settled my diminished value claim with Progressive for $6,000. Originally, they offered me between $1,500-$3,500. Thank you so much for your help!!!!

    — Tim and Suzy Wilson
    San Diego, California

  • Houston, Texas: Thanks for all your help

    Thanks for all your help. I just got a settlement this morning on my diminished value claim for $3250.00. They originally offered $1000.00 and then we haggled back and forth and their final was $3,000 — then I told them that I needed the $250.00 I spent for the Diminished Value Report and so they came to $3250.00. They are putting a check in the mail on Monday. Just thought I'd let you know.

    Cathy Steen
    Houston, Texas

  • Andy Poe, Portland, Oregon

    Farmers totaled my Jaguar paying off my car and sending me a check for almost $2200.00! Thanks for your help.

    — Andy Poe
    Portland, Oregon