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Diminished Value claim in Oregon

Our National Headquarters is in Portland, Oregon

We are Oregon-Licensed Appraisers

In the state of Oregon, if you are in a wreck and the accident was not your fault you are entitled to file a claim for diminished value. The following cases are pertinent to the State of Oregon and Diminished Value:

In Jose Gonzales v. Farmers Insurance Company of Oregon the Oregon Supreme Court rules that insurance consumers can collect for diminished value under their own policy unless it is specificly excluded. 

Here is an excerpt from that ruling:

Jose Gonzales v. Farmers Insurance Company of Oregon, et al., (TC 9910-11479) (CA A128598) (SC S054486)

On review from the Court of Appeals in an appeal from the Multnomah County Circuit Court, Frank L. Bearden, Judge. 210 Or App 54, 150 P3d 20 (2006). The decision of the Court of Appeals is affirmed. The judgment of the circuit court is reversed, and the case is remanded to the circuit court for further proceedings. Opinion of the Court by Justice Robert D. Durham.

Today, the Oregon Supreme Court interpreted a collision insurance policy and concluded that that particular policy's use of the term "repair" obligated the insurer to restore a damaged insured vehicle to its condition prior to the collision, or to compensate the insured for any reduction of the vehicle's value resulting from the collision.

Defendants Farmers Insurance Company of Oregon, Farmers Insurance Exchange, Farmers Group, Inc., and Mid-Century Insurance Company issued an automobile insurance policy to plaintiff Jose Gonzales. Plaintiff's vehicle suffered damage in an accident, and defendants paid for repairs, but the repairs did not restore the vehicle to its pre-accident condition. Plaintiff filed suit against defendants to recover compensation for the diminished value of his vehicle. Defendants acknowledged that the policy obligated them to "repair or replace" the vehicle, but argued that the term "repair" did not incorporate a duty to pay for a loss in value. The trial court agreed, and granted summary judgment to defendants. The Court of Appeals reversed and held that, under the terms of the policy, defendants were obligated to compensate plaintiff for his vehicle's diminution in value due to the accident.

Dunmire Motor Company v. Oregon Mutual Fire Insurance Company, 166 Ore 690 (1941) the Oregon Supreme Court ruled that the insured was entitled to the difference between the pre and post-loss value of the vehicle and the proper repair of the car may not accomplish this result.

In Millers Mutual Fire Insurance Co. v. Wildish Construction Co., 306 Or. 102, 758 P.2d 836 (Or. 07/06/1988) the court found that with regard to real property the cost of repair is a more accurate measure of damages than diminution of value.

In order to recover the losses you must have a diminished value appraisal completed by a professional automobile appraisal company, such as Autoloss. Also, if the other party does not have insurance and you carry uninsured/ underinsured motorist coverage you may be able to claim diminished value under your policy. Autoloss can help the Oregon Consumer in many ways. Autoloss’s Corporate Headquarters is in Oregon. CEO Monica Fisher is a licensed Oregon Automobile Appraiser. Call 877-655-1661 so Autoloss can help you recover your losses today. Also, the statue of limitations for filing a diminished value claim in Oregon is 6 years from the date of loss.

Oregon Success Stories

  • Trinity, Florida: The services you provide are amazing

    Thank you so much for your service. The services you provide are amazing. Thank you again for making my misfortune a pleasurable experience. I also would like to update you and let you know that I settled with the insurance company today. I settled for a figure I arrived at, not the insurance company's lower price. Thanks to Autoloss for arming me with the proper tools to exercise such a task. I am very pleased with my diminished value claim settlement.

    Floyd Holmes
    Trinity, FL

  • Dean Mason, Seattle, Washington


    Pemco settled for $8500.00. Thanks for your personal attention.

    Merry Christmas!

    Dean Mason
    Seattle, Washington

  • Susan G., Nashville, Tennessee

    Dear Monica and Terry,

    What an AWESOME job Autoloss accomplished for me. I can’t Thank you enough. After reading the many reviews regarding diminished value. I was extremely hesitant to file with my insurance company. Our fully loaded 2014 Dodge Ram Longhorn Laramie Premium Edition was only 1 week old when an uninsured motorist rear ended me. Although the damage was “minor”(Under $1500 in repairs) in the eyes of the insurance company, I knew we just took a huge hit on the value of our vehicle. Before submitting my diminished value claim to the insurance company, I contacted Autoloss. Within 24 hours the report was complete and ready for our review, approved and sent to the insurance company. The same morning, I received a call from State Farm looking to settle the claim. Your estimate of $4505.00 for diminished value was great. The insurance company didn’t want to settle over $2600.00, but I wasn’t going to let them take all my value for their benefit. However, to settle the claim quickly without anymore running around, we decided to settle our claim for $3250.00! Even though I know we probably could have pushed for the full amount, in acting in good faith and not wanting to delay, we settled.

    I just wanted to say, without the Autoloss appraisal for diminished value...they would have tried to settle for pennies on the dollar. Knowing that we came prepared with a legitimate appraisal from Autoloss, they were quick to settle and sent the diminished value check the same day.

    I really appreciate all your efforts and negotiation skills you all possess! Great Job! I highly recommend Autoloss to anyone that has been in an accident.

    Susan G.
    Nashville, Tennessee

  • Terry E., Portland, Oregon

    I just wanted to say thanks to you and your company for helping me get more money for my car. As your company advertised, I received close to $1900 more than what Farmers offered. It was a lot easier than I expected.

    — Terry E.
    Portland, Oregon

  • Ocoee, Florida - You Rock, Baby!

    Monica , thank you so much! An Adjuster called me today, said it was a big mistake that the other adjuster made! He apologized and made another offer of $13,900.44 less my $500.00 deductible! I will except this amount, therefore it will be settled . Please send him a note to that effect for his records. You Rock, Baby! Thanks again!

    Jeanette C. Taylor
    Ocoee, Florida

  • Monica Lahr

    Autoloss helped get me a check for almost $10,000 within a week...

    — Monica Lahr

  • George W. Strine, Bothell, Washington

    Happy thanksgiving from a former client! And thanks again for your help! Worth every penny!

    — George W. Strine
    Bothell, Washington

  • Terry Shaw, Atlanta, Georgia

    Autoloss got me $7,209 for diminished value for my 2005 Toyota Camry. Allstate initially only offered me $1,600.

    — Terry Shaw
    Atlanta, Georgia

  • Tom Silva, Jacksonville, Florida

    Just wanted to let you know I received the check yesterday from Farmers. I know we asked for $7,500 but I was happy to get the check for $6,500. Initially, I would have settled for $4,000 but I am happy for the extra money.

    Thanks again for all of your assistance.

    Tom Silva
    Jacksonville, Florida

  • Lena Gonzalez — Sterling, Texas

    To Autoloss:

    I'm very grateful that I called Autoloss. Through my frustration in dealing with the Allstate I called Autoloss, and it became a very simple process for me. I received a full payment of diminished value from Allstate quickly and I am very grateful for everything. Allstate wrote me a check for the exact amount Autoloss asked for.

    Thank you very much,

    Lena Gonzalez
    Sterling, Texas

  • Mack, Nissan owner

    I spoke to Monica at Auto Loss and she literally "WOWED" me with her knowledge and courteous customer service... After a few weeks of negotiations with the insurance company I was issued a check for $4500. Needless to say, working with AutoLoss was one of the best investments I have ever made.

    — Mack
    Nissan owner

  • Libbi Layton, Vancouver, Washington

    Having an advocate in a situation when I thought I had none was a great mental relief.

    — Libbi Layton
    Vancouver, Washington

  • Kenny Wheeler

    State Farm Insurance Company paid the full amount of $7,431 with very little hesitation due to the accuracy of your report and the integrity of your business.

    — Kenny Wheeler

  • Rick R., Portland, Oregon

    Thanks for all the work. You completed a diminished appraisal for me for $10,079 on my 08 GMC Envoy and within 1 month Allstate offered me $8,000 for diminished value.

    — Rick R.
    Portland, Oregon

  • Dallas, Texas: My experience was excellent

    My experience with was excellent! Monica Fisher is a pro and was very easy to work with. She was responsive to my thoughts and desires and achieved a final settlement higher than I was hoping to get. The end result was we got an increase of 25% over the final offer the insurance company made before invoking the "Appraisal Clause" of our policy. Great job Monica!!

    Jody Tallal
    Dallas, Texas

  • Houston, Texas: The exact figure I was shooting for

    Good morning Monica,

    Just letting you know, I just settled with Farm Bureau Insurance Company for $6,000 on my diminished value claim.

    Thanks for the help. That's the exact figure I was shooting for from the beginning.

    The adjuster also told me he has been doing this for 20 years and that's the best research and development letter he has ever seen.

  • San Diego, CA: I will tell all my friends


    Just wanted to let you know we settled our claim in this case favorably because of your help. I will tell all my friends about your service. Thanks again!

    Matthew J. Speredelozzi
    San Diego, CA

  • Donna Dewitt - Jupiter, Florida

    To Eric:

    I got Honda to give the numbers the way we needed it today.... The agent was not happy but I got him to write a check for $4,100.00.... Thank you so much for your assistance!!!

    Donna Dewitt
    Jupiter, Florida

  • Lance, Rhonda, & Brandon Nix, Texas

    Ya'll were AWESOME!... Thank you for everything...The weight you lifted off my shoulders that day was something I did not feel 1,000 men could lift off! Thank you sooo much!

    — Lance, Rhonda, & Brandon Nix

  • Dave Roundtree, Miami, Florida

    I spoke with Autoloss and they sent me a DV appraisal that day. They faxed it over to State Farm and within two weeks, I was going to the State Farm office to get my check for $22,500.

    — Dave Roundtree
    Miami, Florida

  • Jerry Bahr, Beaverton, Oregon

    After Terry's thorough evaluation, I decided to not buy the Cadillac on Ebay. Thanks for the comprehensive appraisal and inspection.

    Jerry Bahr
    Beaverton, Oregon

  • David Pacheco, Los Angeles, California

    My 2003 Toyota Camry was in a wreck that caused over $6500 worth of damages... I contacted Autoloss, requested a diminished value quote, and sent it over to Allstate insurance. Allstate will be mailing me a check in the amount of $12,888.61.

    — David Pacheco
    Los Angeles, California

  • Diego Betancourt, Florida

    Thank you, Monica and the Autoloss team for such a professional job done with the appraisal and insurance negotiation of my '87 VW Vanagon Syncro camper.

    It's unbelievable that they tried to take advantage of the fire in my engine, to pay $5,800 for a total loss of the vehicle.

    Thanks to your negotiating ability and constant follow up with my insurance, we were able to get so much closer to the real value of this collector's item and today just got a check for $36,000 to cover the total loss of my beloved collectible VW Van.

    I really appreciate all your efforts and negotiation skills.

    Diego Betancourt
    Key Biscayne, Florida

  • Tonya Smith, Seattle, Washington

    I am so excited to report that I settled my diminished value claim with Nationwide for $3,000 more then what they offered me initially.

    — Tonya Smith
    Seattle, Washington

  • Gary L. Chambers, Santa Ana, California

    Dear Mr. Fisher,

    This is to advise you that the matter has recently been resolved by way of settlement.

    I would like to take this opportunity to thank you for your time, patience, and expert assitance in this matter. Your office staff was professional and kind during the coordination of your deposition and trial testimony, and our sincere appreciation is hereby directed to them as well.

    This result would not have been possible without your assistance and cooperation. Once again, thank you.

    Very truly yours,

    Gary L. Chambers
    Law Offices of Chambers, Noronha & Kubota
    Santa Ana, California

  • Nick S., Fresno, California

    Nick's custom Honda Accord V-6We will take the offer of $4,790. vs. the initial offer of $2,200. from Farmers. Thanks for all your help. You took care of everything and I am pleased.

    — Nick S.
    Fresno, California

  • E. Godfrey - Wake Forest, North Carolina

    Great customer service. I was able to get $1900 for frame damage on my 2003 pathfinder. Friendly support throughout the entire process.

    E. Godfrey
    Wake Forest, North Carolina

  • Megan Broswell, Springfield, Missouri

    I contacted Autoloss because the web site claimed that they averaged around $2,000 more than insurance companies originally offered... Terry Fisher succeeded in raising the payout over $3,000 more than the original offer from my insurance company. The wait and the small fee for the service were definitely worth the outcome.

    — Megan Broswell
    Springfield, Missouri

  • Felipe Hernandez, Diminished Value Client

    I want to thank you guys for your outstanding customer service and the speed in which this case was dealt with. I will make sure I tell everyone I know about your services.

    — Felipe Hernandez
    Diminished Value Client

  • Brennan Johnson, Houston, Texas

    Thanks for your work!

    I was initially doubtful that I could get so much more for my car since it was 11 years old. Autoloss proved themselves and made me a believer. If ever I have another car wreck, I am turning to them for advice and service.

  • Kiran Annechakanahally - Hurst, TX

    Hi Terry,

    Happy new year!! I settled the claim with my insurance company. We agreed to settle it for $4000.

    Thanks for all your help. I will be more than happy to give your reference if anyone wants to file a diminished claim.

    Thanks & Regards,

    Kiran Annechakanahally
    Hurst, TX


  • Josh Mallard, NFL Defensive End

    Josh Mallard: Tell them I sent you!After my brand new truck was recovered after being stolen, I was sent a $750 check from my insurance company for diminished value... Terry walked me thru everything... After 2 weeks, my insurance company offered a new settlement of $5719.40. Autoloss hit the ball out of the park and I'm sure that they would do the same for you!!! ...Tell them I sent you!!

    — Josh Mallard
    NFL Defensive End

  • Maurie McInnis, Charlottesville, Virginia

    When I came to Autoloss, USSA had only offered me $16,129 and within 3 days of you turning in the claim I was able to negotiate a new offer of $18,300. I could not have done this without you and I will tell all my friends about you.

    — Maurie McInnis
    Charlottesville, Virginia

  • Kenny Clark, Atlanta, Georgia, NFL Wide Receiver

    Kenny Clark's MaseratiMy new Maserati was stolen and Amica Insurance Company only offered me $62,000... Within 1 month Autoloss had negotiated a new settlement of over $30,000 more then my original offer. I will refer all of my NFL and NBA friends to Autoloss

    — Kenny Clark
    Former NFL Wide Receiver with Minnesota Vikings
    Atlanta, Georgia

  • Manish Patel, Atlanta, Georgia

    Thank you very much for all your hard work and getting me this check of $2525. When they send $380 check, I was quite shocked; I said to myself, that's it for my damage, but you helped me out and did wonderful job for me.

    — Manish Patel
    Atlanta, Georgia

  • $6529 dollars more

    $6529 dollars more

    Hi Monica,

    You got us $6529 dollars more than what Farmers' final offer was!!! Thanks again...

    Debra and Scott Davis

  • Ross Anderson - Council Bluffs, IA

    Hi Monica,

    I want to inform you that I've finally settled my DV claim with Berkley Risk for $19,577.00 which is a little less than your appraisal but I feel is a reasonable compromise especially considering that I would have settled for a lot less had I not hired you to do the appraisal for me.

    Thank you for your help,

    Ross Anderson
    Council Bluffs, IA

  • Woodhull, IL: I Could Not Be More Happy

    Woodhull, IL: I Could Not Be More Happy

    I could not be more happy with the final figure!!!! Thank you so much!!!! I will call Allstate tomorrow and hopefully be collecting my check - FINALLY!!!!!

    If I don't have any problems, I probably won't talk to you again - so - THANKS FOR EVERYTHING AND GOD BLESS!! :)

    Lisa Bass
    Woodhull, IL

  • Pradyumna Ladu, Atlanta, Georgia

    We will take the $3,000. for the diminished value on our 02 Honda. Thank you very much for your help.

    — Pradyumna Ladu
    Atlanta, Georgia

  • Andy Poe, Portland, Oregon

    Farmers totaled my Jaguar paying off my car and sending me a check for almost $2200.00! Thanks for your help.

    — Andy Poe
    Portland, Oregon

  • Roy Campbell, Georgia

    I finally settled with Progressive for $4 K for Diminished Value. I appreciate your assistance with this matter and will refer you to anyone that has a accident.

    — Roy Campbell

  • Georgia: Beyond happy and excited

    Georgia: Beyond happy and excited

    To Autoloss,

    I am beyond happy and excited about the new settlement. Progressive has been such a pain regarding my 2002 Ford Truck. They offered me from $9,000 to $18,000 and you finally got them to settle at $23,500. The settlement of $23,500 is only $500 less than your appraisal amount. I can pay off the truck now and not be upside down on my loan. Thanks for keeping after them and the great conclusion.

    Justin Andrews

  • Jeff Tillea, Manager at Joe Hall Ford in Boise Idaho

    To Autoloss:

    I am so happy with your service I wish I could hug you. After being screwed by Safeco you got me $3,000 more on my 1988 Ford Truck.

    Safeco was trying to offer me only $2,500 after I had put a ton of money into my truck. Now, I can get my truck back and get it fixed.

    I am very happy.

    Jeff Tillea,
    Manager at Joe Hall Ford in Boise Idaho

  • Victor Vlas, Bothell, Washington

    Victor Vlas' 2003 BMW M3Thanks Autoloss for the $4,800 for the diminished value on my 03 BMW M3.

    — Victor Vlas
    2003 BMW
    Bothell, Washington

  • Washington: Full amount for diminished value

    I just got Alex, the adjuster, on phone, and he just let me know they got all the information they needed and they will be mailing me my cheque with the full amount for the diminished value on my Nissan.

  • Chad Tuttle, California

    The insurance company called today to accept our offer. They accepted Terry's report and will be totaling the vehicle.

    — Chad Tuttle

  • Nick Verlotta, Mount Pleasant, SC

    I was at my wits end and very fustrated that no one entity locally would or could help me with my diminished loss after my accident. Your services were well worth the price in regards to settling my loss with State Farm. Their initial settlement was $107 and today I received $4750 based on your analysis and true loss statement.

  • Canby, Oregon: Expedient and Thorough appraisal

    My husband and I would like to thank Monica Fisher of Autoloss for the expedient and thorough appraisal of our very rare and completely gorgeous 1965 Mercury Comet Cyclone. We didn't give Monica much time to pull together all the information she needed to give a fair appraisal of this car, but in spite of the constricted timeline she did it and we found her written evaluation very professional and completely comprehensive.

    We would highly recommend using Monica Fisher of Autoloss to others who may be in need of a certified appraisal. We are happy to say that we would certainly use this company again.

    Most sincerely,

    Dr. Bill E. Hill and Susan J. Hill
    Canby, Oregon

  • Keith M., Texas

    Due to your hard work, customer service, and follow up we ended at $6,037 for diminished value on my 2004 Nissan.

    — Keith M.

  • Mark Darrell, Hammond Indiana

    Fantastic… Very Happy. You literally almost doubled my offer from Essurance Insurance Company. I am happy beyond belief.

    The first offer from Essurance was $5,640 and in 10 days because of hiring Autoloss the new offer was $10,402.

    Terry called Essurance and negotiated everything with Lars, their appraiser and I am amazed. The Best. I will send you a bottle of wine.

    I thought it was weird when Terry stated he liked negotiating with Essurance but you did miracles. I can pay off my car and get another car. I am so happy I don’t have to pay my finance company a ton of money.


    Mark Darrell
    Hammond Indiana

  • Candi Rice

    Due to Autoloss I got almost $6,000 more then I was offered 1 week earlier on my 1980 Jeep. I was amazed. I will tell everyone about your company. Autoloss is amazing.

    — Candi Rice
    1980 Jeep Arizona owner

  • Lori Huey, Estate Classics, Dallas, TX

    Thanks for the great job.....YOU DOUBLED THEIR OFFER!!!!!

    I would recommend you any time to any one! let me know if I can help you in any way…

    Lori Huey
    Owner, Estate Classics
    12817 Preston Rd., Ste # 124
    Dallas, TX 75230
    (972) 233-4401

  • Thank you for all your help and expertise

    Thank you for all your help and expertise


    Thank you for all your help and expertise. You wrote a diminished value claim for me on my 2002 Chevrolet Corvette, which has a lot of sentimental value to me. My (now passed-away) son had painted a mural under the hood. We actually settled this claim against Liberty Mutual for more than what the report requested. Excellent work and thank you again.

    Jay Faust

  • Jill Baxter, San Francisco, California

    Due to hiring Autoloss for my total loss claim with my 1995 Honda Civic I received twice the settlement that Allstate was offering me.

    — Jill Baxter
    San Francisco, California

  • James Scully, Sarasota, Florida

    We have arrived at an agreeable amount significantly higher than their original offer. The document & suggestions y'all provided were instrumental in this outcome.

  • Marshall Almanza, Oakdale, California

    State Farm has paid the "Diminished Value" claim in full ($6,205 + fee for your appraisal). They also apologized for any inconvenience and said they wish me and my family a very merry Christmas.

    — Marshall Almanza
    Oakdale, California

  • Westminster, Colorado: Very satisfied with the new offer

    Westminster, Colorado: Very satisfied with the new offer

    I will take the new offer of $5,000 for on my 91 Lexus. I am very satisfied with the new offer. My initial offer from Ameriprise Insurance Company was only $2,500 and I knew the offer was way too low especially since I had just put a new Navigation System in the vehicle.

    Thank You,
    Ali Ashori
    Westminster, Colorado

  • Josh Stump, Atlanta, Georgia

    I just got the verdict on my case and I won! Thank you guys so much for helping me through this process! If I ever need help with something like this again I will be sure to call, I have already referred a few people your way who are in similar situations. You guys are great with diminished value claims!

    Thanks again,

    Josh Stump
    Atlanta, Georgia

  • Portland, Oregon: Nice Work

    Portland, Oregon: Nice Work

    Your diminished value report was accepted without objection by the defense lawyer as the measure of the loss at the arbitration hearing. Nice work.

    Don Nash
    Portland Oregon

  • Houston, Texas: Thanks for all your help

    Thanks for all your help. I just got a settlement this morning on my diminished value claim for $3250.00. They originally offered $1000.00 and then we haggled back and forth and their final was $3,000 — then I told them that I needed the $250.00 I spent for the Diminished Value Report and so they came to $3250.00. They are putting a check in the mail on Monday. Just thought I'd let you know.

    Cathy Steen
    Houston, Texas

  • Mark Lion, Lexington, Kentucky

    With your help I was able to get an additional $5,100 for my 2003 Cadillac.

    — Mark Lion
    Lexington, Kentucky

  • David E. Root, Insurance Agent CIC

    Thanks. I will keep your info handy. $2500 vs $5,500. Good work.

    David E. Root, Insurance Agent CIC


  • Dr. Johnny J. Di Blasi - Atlanta, Georgia

    Hey Monica,

    Just wanted to share with you my success with using your technique.

    I was able to get the opposing party's insurance company to pay out $2,824. I was so thrilled that even though it took a little work I was able to receive a fair diminished value claim on my Audi.

    Thank you for your advice and thank you for your expertise.


    Dr. Johnny J Di Blasi
    Atlanta, Georgia

  • Jim Vick

    Terry worked up the diminished value component of our case. After his testimony at trial, the jury awarded full value.

    — Jim Vick
    Vick & Glantz, LLP

  • Mary Kiperman, Houston, Texas

    Progressive only offered me $13,000 and after negotiating with Progressive for 3 days I called Autoloss. They completed the appraisal and negotiated my claim and within 2 weeks I received a check from Progressive for $18,090.

    — Mary Kiperman
    Houston, Texas

  • Ed Nied

    I received quick professional help at Autoloss. They helped me get a diminished value check for almost $8,000 as well as they helped me the whole way through the process with one on one attention.

    — Ed Nied

  • Sharon White, Seattle, Washington

    ...Farmers insurance company only offered me $1,000 for diminished value on my 2001 Cadillac Escalade. I spoke with Monica Fisher and within two weeks I received a check for $9,500 for diminished value due to the appraisal and negotiations of Autoloss.

    — Sharon White
    Seattle, Washington

  • Dr. Ronald S. Gold, Florida

    Dr. Ronald S. Gold, Florida

    Due to Autoloss I went from an offer of $26,000. to $46,125.02 in less than one month.

    — Dr. Ronald S. Gold

  • K.L., Winston-Salem, North Carolina

    Thanks for all of your help on my behalf. Due to Terry's negotiations, my insurance company doubled their offer on my diminished value claim. I don't think Geico in North Carolina likes Terry very much.

    Winston-Salem, North Carolina

  • Monique & Steve Hanson, Raeford, North Carolina

    Good Afternoon,

    I just wanted to let you know that I have settled my diminished value claim and to my surprise, they didn't even counter offer! They accepted the report you gave them and verified that it was indeed accurate. Thank you for all your help and professionalism. I couldn't have done it without you guys!


    Monique & Steve Hanson
    Raeford, North Carolina

  • Tasi Autele, Portland, Oregon

    If you have any issue with your auto insurance company paying you an unfair amount for your totaled vehicle, I urge you to contact Monica and her team: PH: 877-655-1661.

  • K. Jain, Atlanta, Georgia

    Dear Monica,

    Thank you so much for helping my case for appealing the amount that the insurance company had offered as diminished value.

    I would really like to recommend you and the services provided by Autoloss. Not just did you all get the job done but you also negotiated a higher amount than I was anticipating. I had wanted to appeal this just for the principle of it, but you deftly negotiated and got me twice the amount the insurance company had offered me initially to settle the claim.

    Thank you for talking with me patiently to calm all my hesitation and "suspicions" regarding this process. :) You were most helpful in providing all the information that I had needed to learn about how this is handled in the insurance industry world.

    To anyone reading this review, don't hesitate to have autoloss do your assessment. Have faith and patience in their abilities to turn this around in your favour! I am indeed very pleased with the outcome.

    Thank you again!


    K. Jain
    Atlanta, Georgia

  • Seattle, Washington: Whoo hoo!


    Thank you for your help. I received a check from State Farm yesterday. Whoo hoo! I'll tell everyone about you guys.

    Thanks again,

    Kevin and Annette Hayes
    Owners of Darcy's Restaurant and Spirits
    Seattle, Washington

  • Calvin Redman, Portland, Oregon

    Thank you for your polite, nice, receptive, and prompt service. Due to your help I received $3,000 on my diminished value claim.

    Calvin Redman
    Portland, Oregon

  • Mr. Dean, California

    Terry provided me an appraisal of the fair market value before and after the accident. The judge reviewed the appraisal and awarded me the legal maximum in California. Monica and Terry have been great to work with, and in the unfortunate situation this happens again, I won't hesitate to come back.

    — Mr. Dean

  • Annie Lee - Auburn, Washington

    Hi Monica and Staff,

    I just wanted to send an email to thank you for all your help. Statefarm is going to pay us $4000 for the diminished value of our car. I appreciate your fast response and detail report that helped us get more then when we started the claim.

    All the best,

    Annie Lee
    Auburn, Washington

  • Allison Teague, Atlanta, Georgia


    I just wanted to thank you so much for your help. Talking to you today has eased my mind. I will be referring your company to friends and family. Monica was wonderful as well. It's so nice doing business with such nice people.

    Allison Teague
    Atlanta, Georgia

  • Will Massey, Apopka, Florida

    There exist no words that can adequately describe the work Terry and your entire team did on my behalf. I am forever grateful and will be sure to recommend Autoloss to everyone that needs it.

    — Will Massey
    Apopka, Florida

  • Abdihakim Abdullahi, Spokane, Washington

    They paid me at the full amount of diminished value on my claim. The amount was $3,995. I am very happy and it only took a few days.


    Abdihakim Abdullahi
    Spokane, Washington

  • Centerville, Virginia: A check for the full amount...

    Centerville, Virginia: A check for the full amount...

    State Farm just called me to settle... He's cutting me a check for the full amount in your report. He seemed a little confused as to the loss being higher than the repair total, but I told him that's not really my problem as I'm not the appraisal professional!

    Anyway, thanks for all your help! Now to get my money back from Auto Appraisal Group that almost cost me $2300 dollars!!!

    I'll obviously be recommending your company to everyone I know.

    Thanks again, Monica!

    Mike Di Silvio
    Centerville, Virginia

  • Virginia: Total loss auto claim settled for $26,500

    Virginia: Total loss auto claim settled for $26,500


    We agreed to settle Robert Finch's total loss auto claim with USAA for $26,500.00 — bottom line number after tax, title, etc.

    Thanks for all your help on this claim. USAA would not have settled for this amount without your appraisal. The difference from where we started ten weeks ago is over $4,000.00.

    Thanks again,

    Tom Finch

  • Margate, Florida: Thanks for the extra $2,100

    Margate, Florida: Thanks for the extra $2,100

    I will recommend you to all my friends. Thanks for the extra $2,100. on my 01 Mercedes. Amazing.

    Ileana Diaz
    Margate, Florida

  • Steve Fortgang, Hollywood, Florida

    It has occurred to me that 'John Q. Public' knows nothing of what diminished value is. In fact, if it weren't for my son's friend saying to me that I should make a claim… I too would never know.

  • Thank You, Tien Le, Spokane, Washington

    Autoloss was able to get me an additional $2,000 more than the original settlement and I am going to tell all my friends about you.

    — Tien Le
    Spokane, Washington

  • Bill Barber, Subaru owner

    Wow! I can't believe that you got me an extra $3,200 within a week. I should have called you sooner! Thanks for a job well done.

    — Bill Barber

  • Bob and Marcie, Rockwall, Texas

    You were very professional in your dealings with all parties concerned and, at times, went beyond what normally is expected in order to bring my claim to a successful conclusion.

    — Bob and Marcie
    Rockwall, Texas

  • John Robbins, Lilburn, Georgia

    We called Autoloss due to Allstate only offering us $2,000 for diminished value for our 2005 Acura with $10,000 damage. Due to their help and excellent negotiation skills we received a check the next month for $10,989.

    — John Robbins
    Lilburn, Georgia

  • Andrew Saccani, California

    I would like to thank you VERY MUCH!! We just received the check, in the full amount you had proposed and have closed the claim.

    — Andrew Saccani

  • Donna Young, Atlanta, Georgia

    I will accept the $7,500.00 offer from the Travelers. Thank you for your hard work. I will certainly refer to your company.

    — Donna Young, CPA
    Atlanta, Georgia

  • Charlotte Baggett, Washington, D.C.

    Thank you for your help. Thank you for your web site Your experience, your published claim report, and the diminished claim manual were exactly the tools that I needed to pursue this claim.

    — Charlotte Baggett
    Washington, D.C.

  • Hal Blackman, Atlanta, Georgia


    I just wanted to thank you for the report… I was able to get the full $6,800 that was on your report vs the $250 they initially wanted to pay me… Nice job!

    Hal Blackman
    President & CEO
    IST Management Services, Inc.
    The Company with Passion
    PH: 404-582-8857
    FAX: 404-582-8860
    CELL: 404-354-0093

  • Kathy L., Vancouver, Washington


    I am so happy with the results of my total loss claim. Amica only wanted to give me $7,000 for my Toyota. I purchased the vehicle new and I serviced the vehicle at Toyota so I had really taken excellent care of my vehicle. I knew my vehicle was worth more money. Thanks for fighting for me and getting me the additional 50% more. I am driving a much nicer car because of you.

    Kathy L.
    Vancouver, Washington

  • John Nelson, Marietta, Georgia

    I have a check for $6,976.00 in my hand. I cannot believe Allstate only offered me $878.00. The diminished value report I received from Autoloss obviously was what I needed. Thank You!

    — John Nelson
    Marietta, Georgia

  • Melissa Huang, Little Rock, Arkansas

    With Autoloss's help negotiating my car auto claim, I was able to get an additional $3,000 for my total loss claim.

    — Melissa Huang
    Little Rock, Arkansas

  • Ron Schneider, Addyston, Ohio


    I would like to thank you and Autoloss for your help on resolving my 2009 Honda Civic LX total loss claim with Nationwide.

    After two months of working with Nationwide, their best offer was $8,093. I reviewed values in local markets to replace the car and kept coming up with a value of $10,000+. When I reached an impasse with Nationwide, the next course of action was to go to independent appraisals. I called Monica @ Autoloss. We discussed the vehicle and she gave me a rough quote.

    Looking back now, I wish I would have gone to Autoloss considerably sooner. Monica and Nationwide's independent appraiser came to an agreed value of $10,200, resulting in a $2100 (25%) increase.

    Monica handled the case quickly and fought to get me a fair value.

    Thanks Monica.

    Ron Schneider
    Addyston, Ohio

  • California: You guys were GREAT!!!!!!

    California: You guys were GREAT!!!!!!

    Once again, I can't thank you and your team enough. I wish I had found you earlier and it would have been done sooner. We will keep your numbers handy and refer anyone we know who has these problems to you. You guys were GREAT!!!!!!


    Teri Brower

  • Alex A. — Detroit, Michigan

    Thank you so much.

    I have settled the claim with AAA insurance company for $26,055. up from $21,499.

    I am very happy with the settlement and I will be glad to refer my friends to you. The claim took 6 weeks but definitely worth the fee of $499 and the time.

    Alex A.
    Detroit, Michigan

  • Andrew Kato

    I would recommend to anyone who is thinking that their or another insurance company is trying to take advantage of them — which they almost certainly will — to use the friendly and helpful people with this company. They are great at what they do and will get you the results that you want.

    — Andrew Kato

  • Florida: State Farm settlement check

    Hi, Monica. I've concluded my diminished value claim with State Farm and have received the settlement check. Thanks for your help with my claim from the collision for which the State Farm client was at fault. I have traded the 2007 Nissan Murano for a 2015 Nissan Rogue that I dearly love. Enjoy the weekend even though the summer's heat is starting.

    Richard Lewis
    Aventura, Florida

  • Melessa W., Valley Springs, California

    Melessa's Ford F-350 LariatThanks for all the help. I will take the $4,000 more then the last offer from Mercury. I will remember next time to get a supplemental policy for my upgrades.

    — Melessa W.
    Valley Springs, California