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Diminished Value claim in Oregon

Our National Headquarters is in Portland, Oregon

We are Oregon-Licensed Appraisers

In the state of Oregon, if you are in a wreck and the accident was not your fault you are entitled to file a claim for diminished value. The following cases are pertinent to the State of Oregon and Diminished Value:

In Jose Gonzales v. Farmers Insurance Company of Oregon the Oregon Supreme Court rules that insurance consumers can collect for diminished value under their own policy unless it is specificly excluded. 

Here is an excerpt from that ruling:

Jose Gonzales v. Farmers Insurance Company of Oregon, et al., (TC 9910-11479) (CA A128598) (SC S054486)

On review from the Court of Appeals in an appeal from the Multnomah County Circuit Court, Frank L. Bearden, Judge. 210 Or App 54, 150 P3d 20 (2006). The decision of the Court of Appeals is affirmed. The judgment of the circuit court is reversed, and the case is remanded to the circuit court for further proceedings. Opinion of the Court by Justice Robert D. Durham.

Today, the Oregon Supreme Court interpreted a collision insurance policy and concluded that that particular policy's use of the term "repair" obligated the insurer to restore a damaged insured vehicle to its condition prior to the collision, or to compensate the insured for any reduction of the vehicle's value resulting from the collision.

Defendants Farmers Insurance Company of Oregon, Farmers Insurance Exchange, Farmers Group, Inc., and Mid-Century Insurance Company issued an automobile insurance policy to plaintiff Jose Gonzales. Plaintiff's vehicle suffered damage in an accident, and defendants paid for repairs, but the repairs did not restore the vehicle to its pre-accident condition. Plaintiff filed suit against defendants to recover compensation for the diminished value of his vehicle. Defendants acknowledged that the policy obligated them to "repair or replace" the vehicle, but argued that the term "repair" did not incorporate a duty to pay for a loss in value. The trial court agreed, and granted summary judgment to defendants. The Court of Appeals reversed and held that, under the terms of the policy, defendants were obligated to compensate plaintiff for his vehicle's diminution in value due to the accident.

Dunmire Motor Company v. Oregon Mutual Fire Insurance Company, 166 Ore 690 (1941) the Oregon Supreme Court ruled that the insured was entitled to the difference between the pre and post-loss value of the vehicle and the proper repair of the car may not accomplish this result.

In Millers Mutual Fire Insurance Co. v. Wildish Construction Co., 306 Or. 102, 758 P.2d 836 (Or. 07/06/1988) the court found that with regard to real property the cost of repair is a more accurate measure of damages than diminution of value.

In order to recover the losses you must have a diminished value appraisal completed by a professional automobile appraisal company, such as Autoloss. Also, if the other party does not have insurance and you carry uninsured/ underinsured motorist coverage you may be able to claim diminished value under your policy. Autoloss can help the Oregon Consumer in many ways. Autoloss’s Corporate Headquarters is in Oregon. CEO Monica Fisher is a licensed Oregon Automobile Appraiser. Call 877-655-1661 so Autoloss can help you recover your losses today. Also, the statue of limitations for filing a diminished value claim in Oregon is 6 years from the date of loss.

Oregon Success Stories

  • Dave Gordon, Raleigh, North Carolina

    Due to your diminished value appraisal USAA wrote me a check for $5,800 more then they offered me initially.

    — Dave Gordon
    Raleigh, North Carolina

  • Rhonda Frank - Miami, Florida

    I cannot say enough great things about this company!

    They responded very quickly any time I had a question and always had great advice on how to respond to the insurance company that I was dealing with. The insurance company was not going to pay me anything until I got Autoloss involved. At the end I got the whole amount that Autoloss said I was owed from their research, as well as reimbursed for the fee even though the insurance company in the beginning said the burden of proof was on me.

    The insurance company stated that their report was quite compelling. I strongly recommend anyone to use this company, they were great to work with.

    Thanks again for all your help.

    Rhonda Frank
    Miami Florida

  • Washington: Five times more than original offer

    Washington: Five times more than original offer

    My first settlement for my 1956 Chevy from Geico was for $12,500 then then they offered me $23,000.

    Monica and team, after going to work on my case, reached a settlement with Geico for $58,000+ tax and licensing for a total of $65,000. That's five times more than the original $12,500 Geico offered me in the beginning.

  • Manish Patel, Atlanta, Georgia

    Thank you very much for all your hard work and getting me this check of $2525. When they send $380 check, I was quite shocked; I said to myself, that's it for my damage, but you helped me out and did wonderful job for me.

    — Manish Patel
    Atlanta, Georgia

  • Scottsdale, Arizona: We settled

    Hi Autoloss,

    Thank you for your assistance, I did hear back from the insurance company and we settled on 5K as the diminished value.

    Thank you again,

    Jay Cooper
    Scottsdale, Arizona

  • Darryl Borenkoff, Louisiana

    Hello Terry,

    This is Darryl Borenkoff — Attorney at Law. I just wanted to let you know that in the matter of my client settled his D.V. claim for 2k. If he is happy, then so am I.

    More good news — within the next 2 weeks I expect to send you another auto to appraise…

    Thanks again,
    Mr. Borenkoff, Attorney at Law

  • Victor Vlas, Bothell, Washington

    Victor Vlas' 2003 BMW M3Thanks Autoloss for the $4,800 for the diminished value on my 03 BMW M3.

    — Victor Vlas
    2003 BMW
    Bothell, Washington

  • Brian Lamb, Chicago, IL

    Amazing — State Farm totaled my vehicle and re-imbursed me for the diminished value report. I am so grateful for your company and all the help you have given me.

    Because of Autoloss’s diminished value report, State Farm totaled my 07 Ford Truck and even paid me back for your report.

    Feel free to give any possible customer my name and number. I have already told a local body shop about your services and they should be calling you. His name is Vic and I told him to tell you I referred him to you.

    Thanks so much,

    Brian Lamb
    Chicago, IL

  • Woodhull, IL: I Could Not Be More Happy

    Woodhull, IL: I Could Not Be More Happy

    I could not be more happy with the final figure!!!! Thank you so much!!!! I will call Allstate tomorrow and hopefully be collecting my check - FINALLY!!!!!

    If I don't have any problems, I probably won't talk to you again - so - THANKS FOR EVERYTHING AND GOD BLESS!! :)

    Lisa Bass
    Woodhull, IL

  • Tom Silva, Jacksonville, Florida

    Just wanted to let you know I received the check yesterday from Farmers. I know we asked for $7,500 but I was happy to get the check for $6,500. Initially, I would have settled for $4,000 but I am happy for the extra money.

    Thanks again for all of your assistance.

    Tom Silva
    Jacksonville, Florida

  • Steve Lefferts, Maryland

    Steve Lefferts' 1994 Toyota MR2After talking to Terry I decided to hire Autoloss for $495 and within 2 weeks my offer from State Farm went from $7,500 to $16,000. Best money I ever spent.

    — Steve Lefferts
    Very Satisfied customer

  • Rex Perry

    I'm happy with my $9000 payment.

    — Rex Perry

  • Dick Sullivan, Executive Vice President, Atlanta Falcons

    ...Working with you was such a very positive experience. You exceeded my expectations! In the end -- you helped with all the details of the transaction, from scheduling third party appraisers to umpires to receiving the final settlement payment from the insurance company. Bottom-line, the experience was great, and the financial benefit of using your company was worth thousands of dollars!

    — Dick Sullivan
    Executive Vice President, Atlanta Falcons

  • John H., Prairie Village, Kansas

    Terry called within a day of my form submission and walked me through the process. Within a few days he and Monica had created an appraisal report that valued my vehicle at over $6900. Less than a week after they sent the valuation to Farmers, they offered to settle with me for the full amount requested -- nearly twice as much as their original offer!

    — John H.
    Prairie Village, Kansas

  • Tim Occasion, Fort Worth, Texas

    I turned the claim over to Autoloss and within 1 month I received more money from State Farm then I was asking for initially. What a miracle.

    — Tim Occasion
    Fort Worth, Texas

  • John McKinion

    Just wanted to let you know that progressive just settled with me. We settled at $18500 when their original offer was $13156.

    Thanks for everything Monica.  I will recommend you to everyone I know.

    John McKinion

  • Johnny Ameer, Atlanta, Georgia

    I just want to take my time and thank you guys for your services. I did get my check from Geico and I do appreciate your company for helping me get this settled.

    I think you guys are running a great service for people like me where insurance companies don't want to pay what we deserve. Once again, I personally thank you — especially Miss Monica Fisher for the communication and prompt responses.


    Johnny Ameer
    Atlanta, Georgia

  • Michigan: Additional $5,000

    Michigan: Additional $5,000


    Thanks for all you have done on my claim. The additional $5,000 on my claim will be wisely used. Now I can go buy another brand new Cadillac.

    Thanks for not letting AAA get away with anything.

    Jean Lodge Rials

  • Pembroke Pines, Florida: Very happy with the settlement

    Thank you for your assistance in my diminished value claim against Wawanesa Insurance. They countered your $5000 assessment with a $4273.48 offer which we accepted. The repairs on my 2014 Subaru was only $3,500 so I was very happy with the settlement.

    Philip Sosa
    Pembroke Pines, Florida

  • Terry E., Portland, Oregon

    I just wanted to say thanks to you and your company for helping me get more money for my car. As your company advertised, I received close to $1900 more than what Farmers offered. It was a lot easier than I expected.

    — Terry E.
    Portland, Oregon

  • Tom Cosgrove, Asheville, North Carolina

    Just a short note to thank you for your timely, professional and detailed report. We were ultimately able to negotiate an appropriate compensation — double the insurance company's initial offer — when we utilized your service. Thanks again.

    Tom Cosgrove
    Asheville, North Carolina

  • Elizabeth, Colorado: You've done it again!

    Elizabeth, Colorado: You've done it again!


    You've done it again! Thanks for your help with the 2005 Corolla. That's 3 totaled cars (son-in-law, sister, and wife) with which I have requested your help and yet another successful result:

  • Bob and Marcie, Rockwall, Texas

    You were very professional in your dealings with all parties concerned and, at times, went beyond what normally is expected in order to bring my claim to a successful conclusion.

    — Bob and Marcie
    Rockwall, Texas

  • John Hustins, Miami Florida

    Thank you very much!  Your service was the best money I've spent in a while :)

    John Hustins
    Miami Florida

  • John Smith, Miami, Florida

    Once USAA received the diminished value appraisal they totaled my car that week. I don't know what I would have done without Autoloss.

    — John Smith
    Miami, Florida

  • California: Happy with the settlement

    California: Happy with the settlement

    Thanks for all the help. I am happy with the settlement of $5,600 and I will call Autoloss if I ever have problems with Farmers again. I feel this settlement is much fairer.


    George Mendoza

  • Calvin Redman, Portland, Oregon

    Thank you for your polite, nice, receptive, and prompt service. Due to your help I received $3,000 on my diminished value claim.

    Calvin Redman
    Portland, Oregon

  • Marsha Knockum, Stockton, California

    Marsha Knockum's 1982 Mercedes 380 SLYou are a Godsend. Wish Autoloss could handle personal injury claims too.

    — Marsha Knockum
    Stockton, California

  • Keith M., Texas

    Due to your hard work, customer service, and follow up we ended at $6,037 for diminished value on my 2004 Nissan.

    — Keith M.

  • Seattle, Washington: Fast, professional, and friendly

    I'm so glad I've got Autoloss to help me with my Diminished Value Claim! Autoloss' service was consistently fast, professional, and friendly. They helped me from the beginning, all the way until successful resolution of my diminished value claim. They sure are experts in their area, they know what insurance companies say, and what to do and respond in order to settle for a fair amount, not a tiny unfair amount insurance companies offer first. My sincere thanks to Erik, Monica, and the rest of Autoloss Team for their superb service.

    Claudio Pacciarini
    Seattle, Washington

  • Sharon Flannery - Apex, North Carolina


    Before time gets away from me, I just want to take the time to say thank you for everything. I understand that it's your job, but patience does not come easy to many and you certainly held up. I will definitely recommend your company to others in the future.

    I have already taken it upon myself to make sure every one I work with and close friends are aware that they may qualify for a claim and where to go for information.

    Have a wonderful day and happy holidays!

    Sharon Flannery
    Apex, North Carolina

  • Michelle Levine, Medford, Oregon

    Within 41 days I had a check for $6,100 for diminished value. Thank you for your help and advice. Autoloss made a very painful situation somewhat painless.

    — Michelle Levine
    Medford, Oregon

  • Frederick W. Greb, Portland, Oregon

    We received a settlement for diminished value in the amount of $9,000. With this kind of result and Terry Fisher's experience in these matters, I would certainly recommend his services to anyone else who finds themselves in a similar situation.

    — Frederick W. Greb
    Portland, Oregon

  • Melessa W., Valley Springs, California

    Melessa's Ford F-350 LariatThanks for all the help. I will take the $4,000 more then the last offer from Mercury. I will remember next time to get a supplemental policy for my upgrades.

    — Melessa W.
    Valley Springs, California

  • Becky Geurin, Assistant Controller, dXdY, LLC

    Hi Monica,

    I just wanted to say thank you so very, very much!!!

    State Farm just called me and said they will send a check. No negotiations or anything. They accepted the full amount you suggested. I didn’t even have to call them.

    Thank you so very, very much!!!

    Becky Geurin
    Assistant Controller
    dXdY, LLC


  • Auto Tech Collision, Tacoma WA

    Autoloss helped me get $7500 more out of my RSTI when it was stolen.

    Quick story on  Autoloss: The insurance company wanted to total out my 2000 Subaru RS for $10,000 after my $500 deductible. I contacted Monica and paid her $500 to do an appraisal on my car for how much it's worth. I provided her with all the pictures, receipts, and also other web links on my car and other Subaru members with my car and similar swaps. They appraised my car @ $22,000 with all my mods.

    A week later they negotiated with Progressive's own appraiser and decided to agree on $17,500. I invested $8,000 on the car and about $6,000 for the conversion and I also had extra parts laying around, too.

    So if you need help just let me know. I'm usually at my friends shop in Auburn on Saturdays.

    Auto Tech Collision
    2911 S Tacoma Way
    Tacoma, WA 98409
    (253) 471-0161

    Ask for Mike

  • Houston, Texas: Great DV claim

    Houston, Texas: Great DV claim

    Re: Great DV claim

    Thanks a bunch. Allstate paid me the full amount of your estimate!

    Scott Otto,
    Houston, Texas

  • Mary Ann James, Shreveport, Louisiana

    Progressive Insurance only wanted to give me $3,090 for diminished value and due to your help I was able to get $6,020. I will never forget that you helped me when I felt like no one was looking out for me.

    — Mary Ann James
    Shreveport, Louisiana

  • Dr. Mark S., Houston, Texas

    It is nice to know someone is out there fighting for the little guy. Autoloss is my type of company.

    — Dr. Mark S.
    Houston, Texas

  • Kiran Annechakanahally - Hurst, TX

    Hi Terry,

    Happy new year!! I settled the claim with my insurance company. We agreed to settle it for $4000.

    Thanks for all your help. I will be more than happy to give your reference if anyone wants to file a diminished claim.

    Thanks & Regards,

    Kiran Annechakanahally
    Hurst, TX


  • Shannon Heydari, Placentia, California

    Shannon Heydari's custom 2000 Honda AccordAAA was nightmare to work with and due to your appraisal and negotiations I can now go buy another 2000 Honda.

    — Shannon Heydari
    Placentia, California

  • Thomas Smith, Houston, Texas

    Hi Terry,

    Thanks for all of your hard work. My lawyer said we would have not gotten the $29,000 settlement in court without your expert witness testimony. I know it was a pain to come to Houston, Texas, but it really helped my case.


    Thomas Smith
    Houston, Texas

  • Felicia Woods - Atlanta, Georgia

    Thanks for your help. James Wilson and I really appreciate everything you and your company did to help us get a fair amount for the damage done to our vehicle. We will refer as many people as possible to you guys. Thanks again.


    Felicia Woods
    Atlanta, Georgia

  • Mike Edwards, Georgia

    State Farm split the difference and has cut a check. All total $3000 more than their original amount. That hit the mark as to what we originally thought the value should be.

    — Mike Edwards

  • George W. Strine, Bothell, Washington

    Happy thanksgiving from a former client! And thanks again for your help! Worth every penny!

    — George W. Strine
    Bothell, Washington

  • Alex A. — Detroit, Michigan

    Thank you so much.

    I have settled the claim with AAA insurance company for $26,055. up from $21,499.

    I am very happy with the settlement and I will be glad to refer my friends to you. The claim took 6 weeks but definitely worth the fee of $499 and the time.

    Alex A.
    Detroit, Michigan

  • Portland, Oregon: I would have not gotten anything at all

    Portland, Oregon: I would have not gotten anything at all

    Terry, thanks for your help.

    I settled for $2929, which was your estimate and Farmers' divided by two, but they said as policy they would not reimburse for the appraisal. I am actually fine with it as prior to talking with you I would have not gotten anything at all. I gave your contact to someone who had their car backed into.

    John Finn
    Portland Oregon

  • Gordon Smith, Florence, Kentucky

    Thank you so much for resolving my total loss claim against Allstate. The whole process was easy, prompt, and painless.

    — Gordon Smith
    Florence, Kentucky

  • Albert Phan, Houston, Texas

    Due to your patience and expertise you were able to get me an additional $4,000 for my 2004 Toyota Camry.

    — Albert Phan
    Houston, Texas

  • Joy Schmidt, Dallas, Texas

    The adjuster at Allstate stated he had never heard of diminished value and once I pressed him further he stated that Allstate did not pay diminished value... I finally called Autoloss desperate for help. They filed a claim for diminished value within 48 hours and within 2 weeks I received my diminished value check from Allstate for $10,900.

    — Joy Schmidt
    Dallas, Texas

  • Melissa Huang, Little Rock, Arkansas

    With Autoloss's help negotiating my car auto claim, I was able to get an additional $3,000 for my total loss claim.

    — Melissa Huang
    Little Rock, Arkansas

  • Susan G., Nashville, Tennessee

    Dear Monica and Terry,

    What an AWESOME job Autoloss accomplished for me. I can’t Thank you enough. After reading the many reviews regarding diminished value. I was extremely hesitant to file with my insurance company. Our fully loaded 2014 Dodge Ram Longhorn Laramie Premium Edition was only 1 week old when an uninsured motorist rear ended me. Although the damage was “minor”(Under $1500 in repairs) in the eyes of the insurance company, I knew we just took a huge hit on the value of our vehicle. Before submitting my diminished value claim to the insurance company, I contacted Autoloss. Within 24 hours the report was complete and ready for our review, approved and sent to the insurance company. The same morning, I received a call from State Farm looking to settle the claim. Your estimate of $4505.00 for diminished value was great. The insurance company didn’t want to settle over $2600.00, but I wasn’t going to let them take all my value for their benefit. However, to settle the claim quickly without anymore running around, we decided to settle our claim for $3250.00! Even though I know we probably could have pushed for the full amount, in acting in good faith and not wanting to delay, we settled.

    I just wanted to say, without the Autoloss appraisal for diminished value...they would have tried to settle for pennies on the dollar. Knowing that we came prepared with a legitimate appraisal from Autoloss, they were quick to settle and sent the diminished value check the same day.

    I really appreciate all your efforts and negotiation skills you all possess! Great Job! I highly recommend Autoloss to anyone that has been in an accident.

    Susan G.
    Nashville, Tennessee

  • Michelle Avery, Miami, Florida

    I was offered $4,300 for my collector Chevy Corvette and Autoloss was able to get me $13,090.

    — Michelle Avery
    Miami, Florida

  • Washington: Full amount for diminished value

    I just got Alex, the adjuster, on phone, and he just let me know they got all the information they needed and they will be mailing me my cheque with the full amount for the diminished value on my Nissan.

  • Trevor Beckwith, Orlando, Florida

    FYI — I settled with the insurance company at $7100 for Diminshed Value. Tthanks again for your help!

    Happy Thanksgiving!
    Trevor Beckwith
    Orlando, Florida



  • Ben G., California

    2002 Maserati SpyderThanks for the extra $3,500 on my 02 Maserati Spyder.

    — Ben G.

  • Jerry Bahr, Beaverton, Oregon

    After Terry's thorough evaluation, I decided to not buy the Cadillac on Ebay. Thanks for the comprehensive appraisal and inspection.

    Jerry Bahr
    Beaverton, Oregon

  • Danny Scott, Tampa, Florida

    Nationwide Insurance Company made me an offer that I accepted after some negotiations of $4,000.

    — Danny Scott
    Tampa, Florida

  • Tad Jude, Minneapolis, Minnesota

    You did a terrific job bringing my claim to State Farm to recover fair value after my 1985 Mercedes Wagon was sideswiped...Thanks again for your thorough and thoughtful work.

    — Tad Jude
    Minneapolis, Minnesota

  • Christopher L., Seattle, Washington

    Monica kicked butt on my case. The liable insurance company offered around $17,000 including tax and license. They took forever to get things done maybe thinking I was going to cave. I did not cave because Monica told me to be patient and that she would take care of everything. She did, I was able to get an offer for $21,200 plus tax and license. Over $4,000 more than the original offer. Thank you very much Monica for all the help you and your assistant has given me.

    Christopher L.
    Seattle, Washington

  • Dr. Bob, Atlanta, Georgia


    Many thanks for all your help and professional guidance in getting me a fair settlement for my M-5.

    All the best,

    Dr. Bob
    Atlanta, Georgia

  • Mary Mangold

    When faced with the very disheartening results of a hit and run on my new 2012 Cadillac SRX, I began my research online, wading through many different DV websites.

    That's when I discovered My entire story about my experience with a Diminished Value claim can be found at

  • Mary Kiperman, Houston, Texas

    Progressive only offered me $13,000 and after negotiating with Progressive for 3 days I called Autoloss. They completed the appraisal and negotiated my claim and within 2 weeks I received a check from Progressive for $18,090.

    — Mary Kiperman
    Houston, Texas

  • Houston, Texas: Thanks for all your help

    Thanks for all your help. I just got a settlement this morning on my diminished value claim for $3250.00. They originally offered $1000.00 and then we haggled back and forth and their final was $3,000 — then I told them that I needed the $250.00 I spent for the Diminished Value Report and so they came to $3250.00. They are putting a check in the mail on Monday. Just thought I'd let you know.

    Cathy Steen
    Houston, Texas

  • David Shoe, Houston, Texas

    I called Autoloss and they e-mailed me a rough draft of my appraisal and they itemized all my upgrades and settled the claim for $8,000 two weeks later. They did everything for me.

    — David Shoe
    Houston, Texas

  • David Pacheco, Los Angeles, California

    My 2003 Toyota Camry was in a wreck that caused over $6500 worth of damages... I contacted Autoloss, requested a diminished value quote, and sent it over to Allstate insurance. Allstate will be mailing me a check in the amount of $12,888.61.

    — David Pacheco
    Los Angeles, California

  • Kenny Clark, Atlanta, Georgia, NFL Wide Receiver

    Kenny Clark's MaseratiMy new Maserati was stolen and Amica Insurance Company only offered me $62,000... Within 1 month Autoloss had negotiated a new settlement of over $30,000 more then my original offer. I will refer all of my NFL and NBA friends to Autoloss

    — Kenny Clark
    Former NFL Wide Receiver with Minnesota Vikings
    Atlanta, Georgia

  • Tom Vu, Houston, Texas

    You have been a great help on getting that extra $1,600 on my vehicle. Thank you for going out all the way from A to Z on my case.

    — Tom Vu
    Houston, Texas

  • Brennan Johnson, Houston, Texas

    Thanks for your work!

    I was initially doubtful that I could get so much more for my car since it was 11 years old. Autoloss proved themselves and made me a believer. If ever I have another car wreck, I am turning to them for advice and service.

  • David E. Root, Insurance Agent CIC

    Thanks. I will keep your info handy. $2500 vs $5,500. Good work.

    David E. Root, Insurance Agent CIC


  • Jerry Linder, Dallas, Texas

    Thank God for Autoloss. I really believe they saved me $15,000 and much heartache.

    — Jerry Linder
    Dallas, Texas

  • Tishika Jackson, Iowa

    We have settled the diminished value claim for $6,000 on my Honda. Thanks for all your help against AAA.

    — Tishika Jackson

  • Dr. Paul Meunier, M.D.

    We want to thank you very much for your help with everything. Thanks for doing such a great job!

    — Dr. Paul Meunier, M.D.

  • Josh Stump, Atlanta, Georgia

    I just got the verdict on my case and I won! Thank you guys so much for helping me through this process! If I ever need help with something like this again I will be sure to call, I have already referred a few people your way who are in similar situations. You guys are great with diminished value claims!

    Thanks again,

    Josh Stump
    Atlanta, Georgia

  • Keith Anderson, Mercer Island, Washington

    Just wanted to send you a note to tell you how happy I was with your company and your assistant, Eric. He was extremely easy to work with. He called me back when he said he would and was very thorough with his help. My settlement went from $651.98 to $3,300. I really appreciated your help.

    Keith Anderson
    Mercer Island, Washington

  • Allison Teague, Atlanta, Georgia


    I just wanted to thank you so much for your help. Talking to you today has eased my mind. I will be referring your company to friends and family. Monica was wonderful as well. It's so nice doing business with such nice people.

    Allison Teague
    Atlanta, Georgia

  • Chuck Smith, Happy Valley, Oregon

    I am happy to report that I have settled my diminished value claim against 21st Century. I received a check for over $5,000 for an appraisal that you wrote for $6,000. I also had them send me a check for $299 for my appraisal fee. I am very happy with the results and I am going to buy the new car I wanted.

    Chuck Smith
    Happy Valley, Oregon

  • Ed Ling, Sacramento, CA

    My State Farm agent gave me your name and number and told me that Autoloss wrote the best appraisal he had ever seen.

    — Ed Ling
    Sacramento, California

  • Ed Nied

    I received quick professional help at Autoloss. They helped me get a diminished value check for almost $8,000 as well as they helped me the whole way through the process with one on one attention.

    — Ed Nied

  • Don Nordahl, Miramar, Florida


    Today I got my settlement check from The Hartford. After sales tax was added, the total is around $17,000. Before you got involved I was getting nowhere with The Hartford, stuck with CCC Valuescope's low ball estimates. Your company offers a valuable service at a fair price and I will be sure to spread the word to others in my predicament. Thanks so much for your help.

    Don Nordahl
    Miramar, Florida

  • Steve Fortgang, Hollywood, Florida

    It has occurred to me that 'John Q. Public' knows nothing of what diminished value is. In fact, if it weren't for my son's friend saying to me that I should make a claim… I too would never know.

  • Westminster, Colorado: Very satisfied with the new offer

    Westminster, Colorado: Very satisfied with the new offer

    I will take the new offer of $5,000 for on my 91 Lexus. I am very satisfied with the new offer. My initial offer from Ameriprise Insurance Company was only $2,500 and I knew the offer was way too low especially since I had just put a new Navigation System in the vehicle.

    Thank You,
    Ali Ashori
    Westminster, Colorado

  • Rick R., Portland, Oregon

    Thanks for all the work. You completed a diminished appraisal for me for $10,079 on my 08 GMC Envoy and within 1 month Allstate offered me $8,000 for diminished value.

    — Rick R.
    Portland, Oregon

  • Chad Tuttle, California

    The insurance company called today to accept our offer. They accepted Terry's report and will be totaling the vehicle.

    — Chad Tuttle

  • Klamath Falls, Oregon: Geico offered me exact amount of appraisal

    Klamath Falls, Oregon: Geico offered me exact amount of appraisal


    Geico called and offered me the exact amount of your appraisal. The adjuster stated your documentation was exactly what he needed so he could pay the claim on my 01 Chevrolet Tracker. He is mailing out the check today. Thank you so much. I spent 2 weeks fighting with them over the settlement, and due to your appraisal he settled the claim in 3 days, and for significantly more than I was asking for.

    I am beyond happy.

    Theresa Salem,
    Klamath Falls, Oregon

  • Mrs. Peterson, Lake Oswego, Oregon

    Autoloss advocated for me and due to a diminished value appraisal State Farm totaled my 1999 Mercedes Benz and I was able to go buy another vehicle just like it. I highly recommend Autoloss.

    — Mrs. Peterson
    Lake Oswego, Oregon

  • Jessica Hirsch, Los Angeles, California

    Jessica Hirsch's 1995 Acura GSR with missing engineI am so glad I hired Autoloss. Geico was trying to give me next to nothing on my 95 Acura GSR and you basically doubled their offer. Even when we found out the vehicle had a branded title you were still able to get me a ton more money. I will call you before I ever buy a car again. I did not even know what a branded title was.

    — Jessica Hirsch
    Los Angeles, California

  • Jo Ann Howes, Florida

    Jo Ann Howes, Florida

    Thank you so much for your help and prompt action. I believe I would still be in limbo if you had not done the appraisal and taken action for us.

    — Jo Ann Howes

  • Sara Stover, Milton, Washington

    I am so glad I found Autoloss. I started dealing with the insurance company months ago and all they would give me was $6,700 for my 97 Toyota Truck... Autoloss faxed in the report and a few weeks later they called me back with a new offer of $9,500 for my total loss claim. I am beyond happy with the new amount and with Autoloss. Amazing.

    — Sara Stover
    Milton, Washington

  • Andrew Kato

    I would recommend to anyone who is thinking that their or another insurance company is trying to take advantage of them — which they almost certainly will — to use the friendly and helpful people with this company. They are great at what they do and will get you the results that you want.

    — Andrew Kato

  • K. Jain, Atlanta, Georgia

    Dear Monica,

    Thank you so much for helping my case for appealing the amount that the insurance company had offered as diminished value.

    I would really like to recommend you and the services provided by Autoloss. Not just did you all get the job done but you also negotiated a higher amount than I was anticipating. I had wanted to appeal this just for the principle of it, but you deftly negotiated and got me twice the amount the insurance company had offered me initially to settle the claim.

    Thank you for talking with me patiently to calm all my hesitation and "suspicions" regarding this process. :) You were most helpful in providing all the information that I had needed to learn about how this is handled in the insurance industry world.

    To anyone reading this review, don't hesitate to have autoloss do your assessment. Have faith and patience in their abilities to turn this around in your favour! I am indeed very pleased with the outcome.

    Thank you again!


    K. Jain
    Atlanta, Georgia

  • John Robbins, Lilburn, Georgia

    We called Autoloss due to Allstate only offering us $2,000 for diminished value for our 2005 Acura with $10,000 damage. Due to their help and excellent negotiation skills we received a check the next month for $10,989.

    — John Robbins
    Lilburn, Georgia

  • Donna Young, Atlanta, Georgia

    I will accept the $7,500.00 offer from the Travelers. Thank you for your hard work. I will certainly refer to your company.

    — Donna Young, CPA
    Atlanta, Georgia

  • Betty Newton, Richmond, Virginia

    Progressive paid me the full amount of diminished value that Autoloss quoted in their appraisal. Thank you for your thorough report and great claim assistance.

    — Betty Newton
    Richmond, Virginia

  • Michigan: 50% higher than original appraisal

    Michigan: 50% higher than original appraisal


    I received the insurance company's payment check today for my totaled Porsche. It was fully 50% higher than their original appraisal.

    Obviously, this was a difficult collectable appraisal, and I am extremely pleased with your dilligent work in establishing a fair value. Please express my full endorsement of your firm's abilities as you see fit.


    Tom Bird
    Holland, MI

  • Mark Darrell, Hammond Indiana

    Fantastic… Very Happy. You literally almost doubled my offer from Essurance Insurance Company. I am happy beyond belief.

    The first offer from Essurance was $5,640 and in 10 days because of hiring Autoloss the new offer was $10,402.

    Terry called Essurance and negotiated everything with Lars, their appraiser and I am amazed. The Best. I will send you a bottle of wine.

    I thought it was weird when Terry stated he liked negotiating with Essurance but you did miracles. I can pay off my car and get another car. I am so happy I don’t have to pay my finance company a ton of money.


    Mark Darrell
    Hammond Indiana

  • Jim Vick

    Terry worked up the diminished value component of our case. After his testimony at trial, the jury awarded full value.

    — Jim Vick
    Vick & Glantz, LLP

  • Cris Hines, Gibsonton, Florida

    I am very impressed with your company and the service. I was a bit skeptical of buying anything over the internet but I was very happy with the results. My vehicle had over $10,000 in damage and Allstate only wanted to offer me $800. Autoloss was great and I settled the claim for $6,600. Money well spent.

    Cris Hines
    Gibsonton, Florida

  • Jeff Hall, Bellingham, Washington

    After fighting with State Farm for 6 months regarding them paying my diminished value claim I hired Autoloss and within 2 weeks I had a check for $4,300.

    — Jeff Hall
    Bellingham, Washington

  • Darrel Purdy, California

    I am almost in tears I am so happy... ADP Auto Source stated the value of my truck was approximately $10,000. I had put over $7,000 in upgrades into the vehicle and ADP was giving me $200 for my upgrades...Within 2 weeks, Terry came back to me with a new offer of $17, 635.

    — Darrel Purdy