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Diminished Value claim in Oregon

Our National Headquarters is in Portland, Oregon

We are Oregon-Licensed Appraisers

In the state of Oregon, if you are in a wreck and the accident was not your fault you are entitled to file a claim for diminished value. The following cases are pertinent to the State of Oregon and Diminished Value:

In Jose Gonzales v. Farmers Insurance Company of Oregon the Oregon Supreme Court rules that insurance consumers can collect for diminished value under their own policy unless it is specificly excluded. 

Here is an excerpt from that ruling:

Jose Gonzales v. Farmers Insurance Company of Oregon, et al., (TC 9910-11479) (CA A128598) (SC S054486)

On review from the Court of Appeals in an appeal from the Multnomah County Circuit Court, Frank L. Bearden, Judge. 210 Or App 54, 150 P3d 20 (2006). The decision of the Court of Appeals is affirmed. The judgment of the circuit court is reversed, and the case is remanded to the circuit court for further proceedings. Opinion of the Court by Justice Robert D. Durham.

Today, the Oregon Supreme Court interpreted a collision insurance policy and concluded that that particular policy's use of the term "repair" obligated the insurer to restore a damaged insured vehicle to its condition prior to the collision, or to compensate the insured for any reduction of the vehicle's value resulting from the collision.

Defendants Farmers Insurance Company of Oregon, Farmers Insurance Exchange, Farmers Group, Inc., and Mid-Century Insurance Company issued an automobile insurance policy to plaintiff Jose Gonzales. Plaintiff's vehicle suffered damage in an accident, and defendants paid for repairs, but the repairs did not restore the vehicle to its pre-accident condition. Plaintiff filed suit against defendants to recover compensation for the diminished value of his vehicle. Defendants acknowledged that the policy obligated them to "repair or replace" the vehicle, but argued that the term "repair" did not incorporate a duty to pay for a loss in value. The trial court agreed, and granted summary judgment to defendants. The Court of Appeals reversed and held that, under the terms of the policy, defendants were obligated to compensate plaintiff for his vehicle's diminution in value due to the accident.

Dunmire Motor Company v. Oregon Mutual Fire Insurance Company, 166 Ore 690 (1941) the Oregon Supreme Court ruled that the insured was entitled to the difference between the pre and post-loss value of the vehicle and the proper repair of the car may not accomplish this result.

In Millers Mutual Fire Insurance Co. v. Wildish Construction Co., 306 Or. 102, 758 P.2d 836 (Or. 07/06/1988) the court found that with regard to real property the cost of repair is a more accurate measure of damages than diminution of value.

In order to recover the losses you must have a diminished value appraisal completed by a professional automobile appraisal company, such as Autoloss. Also, if the other party does not have insurance and you carry uninsured/ underinsured motorist coverage you may be able to claim diminished value under your policy. Autoloss can help the Oregon Consumer in many ways. Autoloss’s Corporate Headquarters is in Oregon. CEO Monica Fisher is a licensed Oregon Automobile Appraiser. Call 877-655-1661 so Autoloss can help you recover your losses today. Also, the statue of limitations for filing a diminished value claim in Oregon is 6 years from the date of loss.

Oregon Success Stories

  • Scott Cornell, Farmington, Utah

    Due to the help of Autoloss I was able to get my car totaled and a check for $21,090.

    — Scott Cornell
    Farmington, Utah

  • Nathan C. Mason


    Thanks again so very much for all your advice in how to handle this. Notice below, what Dempsey came back with after seeing you report. I got a call from Liberty this morning and they offered $6,000, or what I originally sent them from Team Chevrolet, and they thought that was far  too much. So, after contacting you and getting the your DV comps., and paying for my own CarFax, I told them I’d settle for $8,000 or see them in court. They are sending me the $8,000.

    I appreciate all your help, and will recommend anyone to contact you first, in the event they need help with this.


    Nathan C. Mason
    AT&T OSP Project Manager
    770-750-6067 office
    770-750-6645 fax
    770-906-8097 cell

  • Annie Lee - Auburn, Washington

    Hi Monica and Staff,

    I just wanted to send an email to thank you for all your help. Statefarm is going to pay us $4000 for the diminished value of our car. I appreciate your fast response and detail report that helped us get more then when we started the claim.

    All the best,

    Annie Lee
    Auburn, Washington

  • Kathy L., Vancouver, Washington


    I am so happy with the results of my total loss claim. Amica only wanted to give me $7,000 for my Toyota. I purchased the vehicle new and I serviced the vehicle at Toyota so I had really taken excellent care of my vehicle. I knew my vehicle was worth more money. Thanks for fighting for me and getting me the additional 50% more. I am driving a much nicer car because of you.

    Kathy L.
    Vancouver, Washington

  • Wade Patout, Dallas, Texas

    We got the truck totaled so we are super happy. We are sitting in dealership getting an 09 Maxima right now.

    — Wade Patout
    Dallas, Texas

  • Matthew G. Howell, Seattle, Washington


    Just settled my claim for $2800.00!!

    Thank you so much for your help. They didn't even really fight me that much.


    Matthew G. Howell
    Seattle, Washington


  • Javier Munoz, Forth Worth, Texas

    Due to Autoloss's persistence and knowledge they were able to get me an additional $2,500 on my 1990 Jaguar.

    — Javier Munoz
    Forth Worth, Texas

  • Michigan: 50% higher than original appraisal

    Michigan: 50% higher than original appraisal


    I received the insurance company's payment check today for my totaled Porsche. It was fully 50% higher than their original appraisal.

    Obviously, this was a difficult collectable appraisal, and I am extremely pleased with your dilligent work in establishing a fair value. Please express my full endorsement of your firm's abilities as you see fit.


    Tom Bird
    Holland, MI

  • Misty in Hawaii

    I want to thank you and your staff for helping me with my Honda truck.

    Without your help I would not have been able to turn in the truck. Even with the issues Honda gave me, I’m so glad you guys were able to fix it all so I had no STRESS!!!  I appreciate it.

    Once again, Thanks,

  • Brent Taylor, Alpharetta, Georgia

    I truly believe there is no other diminished value company looking out for the little guy.

    — Brent Taylor
    Alpharetta, Georgia

  • Paul Beiga, West Palm Beach, Florida

    I am very pleased with the thoroughness of the diminished value report. If you ever need a reference, I would happily provide my comments and a testimonial.

    Paul Beiga
    West Palm Beach, Florida

  • Andrew Saccani, California

    I would like to thank you VERY MUCH!! We just received the check, in the full amount you had proposed and have closed the claim.

    — Andrew Saccani

  • Rick R., Portland, Oregon

    Thanks for all the work. You completed a diminished appraisal for me for $10,079 on my 08 GMC Envoy and within 1 month Allstate offered me $8,000 for diminished value.

    — Rick R.
    Portland, Oregon

  • Brian Lamb, Chicago, IL

    Amazing — State Farm totaled my vehicle and re-imbursed me for the diminished value report. I am so grateful for your company and all the help you have given me.

    Because of Autoloss’s diminished value report, State Farm totaled my 07 Ford Truck and even paid me back for your report.

    Feel free to give any possible customer my name and number. I have already told a local body shop about your services and they should be calling you. His name is Vic and I told him to tell you I referred him to you.

    Thanks so much,

    Brian Lamb
    Chicago, IL

  • Tonya Smith, Seattle, Washington

    I am so excited to report that I settled my diminished value claim with Nationwide for $3,000 more then what they offered me initially.

    — Tonya Smith
    Seattle, Washington

  • John Robbins, Lilburn, Georgia

    We called Autoloss due to Allstate only offering us $2,000 for diminished value for our 2005 Acura with $10,000 damage. Due to their help and excellent negotiation skills we received a check the next month for $10,989.

    — John Robbins
    Lilburn, Georgia

  • Darrel Purdy, California

    I am almost in tears I am so happy... ADP Auto Source stated the value of my truck was approximately $10,000. I had put over $7,000 in upgrades into the vehicle and ADP was giving me $200 for my upgrades...Within 2 weeks, Terry came back to me with a new offer of $17, 635.

    — Darrel Purdy

  • Trinity, Florida: The services you provide are amazing

    Thank you so much for your service. The services you provide are amazing. Thank you again for making my misfortune a pleasurable experience. I also would like to update you and let you know that I settled with the insurance company today. I settled for a figure I arrived at, not the insurance company's lower price. Thanks to Autoloss for arming me with the proper tools to exercise such a task. I am very pleased with my diminished value claim settlement.

    Floyd Holmes
    Trinity, FL

  • Jack Donnelly, LTC, US Army (Ret)

    Thank you from car appraisal customer Jack DonnellyThanks for your tenacious persistence in prosecuting my claim with USAA... Without your expertise I never would have gotten over $21K plus tax from them. I have recommended you to friends and will continue to do so in the future.

    — Jack Donnelly
    LTC, US Army (Ret)
    Tampa, Florida

  • Arlene and Bob Sigourney

    Thanks for the help getting the $8,120. We never would have received a penny without your help.

    — Arlene and Bob Sigourney

  • Miami, Florida: Quick turnaround

    Writing to say thank you for the quick turnaround on my DV claim. You have been a joy to work with, and especially to talk to.

    David Acheson
    Miami, Florida

  • Nick S., Fresno, California

    Nick's custom Honda Accord V-6We will take the offer of $4,790. vs. the initial offer of $2,200. from Farmers. Thanks for all your help. You took care of everything and I am pleased.

    — Nick S.
    Fresno, California

  • Mary Kiperman, Houston, Texas

    Progressive only offered me $13,000 and after negotiating with Progressive for 3 days I called Autoloss. They completed the appraisal and negotiated my claim and within 2 weeks I received a check from Progressive for $18,090.

    — Mary Kiperman
    Houston, Texas

  • Andrew Kato

    I would recommend to anyone who is thinking that their or another insurance company is trying to take advantage of them — which they almost certainly will — to use the friendly and helpful people with this company. They are great at what they do and will get you the results that you want.

    — Andrew Kato

  • Ben Cass, Oakland, California

    Ben Cass' 2002 Range Rover HSE 4.6 Sports UtilityBecause of Autoloss, I was able to get over $3,000 more then the last offer State Farm offered me of $8,600.

    — Ben Cass
    2002 Range Rover
    Oakland, California

  • Lena Gonzalez — Sterling, Texas

    To Autoloss:

    I'm very grateful that I called Autoloss. Through my frustration in dealing with the Allstate I called Autoloss, and it became a very simple process for me. I received a full payment of diminished value from Allstate quickly and I am very grateful for everything. Allstate wrote me a check for the exact amount Autoloss asked for.

    Thank you very much,

    Lena Gonzalez
    Sterling, Texas

  • Thank you for all your help and expertise

    Thank you for all your help and expertise


    Thank you for all your help and expertise. You wrote a diminished value claim for me on my 2002 Chevrolet Corvette, which has a lot of sentimental value to me. My (now passed-away) son had painted a mural under the hood. We actually settled this claim against Liberty Mutual for more than what the report requested. Excellent work and thank you again.

    Jay Faust

  • Randy Hondros, North Carolina

    After an accident in which my vehicle sustained damage exceeding 50% of its then current value, USAA Insurance Company offered me $140 for my diminished value claim.

    I engaged Autoloss who prepared a comprehensive 15-page appraisal report of my vehicle both before and after the accident. Armed with this information, and advice from Monica at Autoloss, I was able to successfully negotiate a settlement of $5,000.

    Thanks Monica!


    Randy Hondros
    North Carolina

  • Rich Boyd Chandler Arizona

    Hi Monica,

    Just wanted to send you a quick note to let you know that State Farm has settled the claim with me, and that I was pleased with the settlement; apparently, just knowing that I was looking at diminished value as well was enough of an incentive for them to total the vehicle and make an attractive offer.

    Thanks again for your help, I appreciate it.

    Rich Boyd Chandler


  • John McKinion

    Just wanted to let you know that progressive just settled with me. We settled at $18500 when their original offer was $13156.

    Thanks for everything Monica.  I will recommend you to everyone I know.

    John McKinion

  • Howard Barker, California Resident (2)

    Howard Barker's Porsche 911... I appreciated your kindness, understanding and support just as much as the six thousand dollar increase.
    — Howard Barker

  • Dr. Smith, Beaverton, Oregon

    I called Autoloss and within 48 hours you had inspected my car and within 1 week they had negotiated a settlement for $4,202. Allstate initially only offered me $1,000. You are amazing.

    — Dr. Smith
    Beaverton, Oregon

  • Dr. Bob, Atlanta, Georgia


    Many thanks for all your help and professional guidance in getting me a fair settlement for my M-5.

    All the best,

    Dr. Bob
    Atlanta, Georgia

  • Atlanta, Georgia: Trust Monica and her staff

    I have a 2006 Range Rover Sport that was deemed a total loss by the insurance company. After my insurance company did the appraisal, they valued my truck at $13,000. I was like, "No way! I know my truck is worth more than that." So I looked online and found my ange, Monica. She told me I had nothing to worry about. She worked with me on the payment to her and after just a week we settled with the insurance company for $18,600. Monica and Eric were a blessing to me and my family. I would suggest if you want more than the insurance company is offering, trust Monica and her staff.

    Myron Wright
    Atlanta, Georgia

  • Tom Vu, Houston, Texas

    You have been a great help on getting that extra $1,600 on my vehicle. Thank you for going out all the way from A to Z on my case.

    — Tom Vu
    Houston, Texas

  • Chad Tuttle, California

    The insurance company called today to accept our offer. They accepted Terry's report and will be totaling the vehicle.

    — Chad Tuttle

  • David Pacheco, Los Angeles, California

    My 2003 Toyota Camry was in a wreck that caused over $6500 worth of damages... I contacted Autoloss, requested a diminished value quote, and sent it over to Allstate insurance. Allstate will be mailing me a check in the amount of $12,888.61.

    — David Pacheco
    Los Angeles, California

  • Tim and Suzy Wilson, San Diego, California

    I just wanted to let you know that I recently settled my diminished value claim with Progressive for $6,000. Originally, they offered me between $1,500-$3,500. Thank you so much for your help!!!!

    — Tim and Suzy Wilson
    San Diego, California

  • Roy Campbell, Georgia (2)

    I finally settled with Progressive for $4 K for Diminished Value. I appreciate your assistance with this matter and will refer you to anyone that has a accident.

    — Roy Campbell

  • Phoenix City, Alabama: Excellent work

    Excellent work — I really appreciate the professional service. I look forward to hearing from Access Insurance.

    Thanks again,

    Thadeus Vidal
    Phoenix City, Alabama

  • Ron Schneider, Addyston, Ohio


    I would like to thank you and Autoloss for your help on resolving my 2009 Honda Civic LX total loss claim with Nationwide.

    After two months of working with Nationwide, their best offer was $8,093. I reviewed values in local markets to replace the car and kept coming up with a value of $10,000+. When I reached an impasse with Nationwide, the next course of action was to go to independent appraisals. I called Monica @ Autoloss. We discussed the vehicle and she gave me a rough quote.

    Looking back now, I wish I would have gone to Autoloss considerably sooner. Monica and Nationwide's independent appraiser came to an agreed value of $10,200, resulting in a $2100 (25%) increase.

    Monica handled the case quickly and fought to get me a fair value.

    Thanks Monica.

    Ron Schneider
    Addyston, Ohio

  • Johnny Ameer, Atlanta, Georgia

    I just want to take my time and thank you guys for your services. I did get my check from Geico and I do appreciate your company for helping me get this settled.

    I think you guys are running a great service for people like me where insurance companies don't want to pay what we deserve. Once again, I personally thank you — especially Miss Monica Fisher for the communication and prompt responses.


    Johnny Ameer
    Atlanta, Georgia

  • Mark Darrell, Hammond Indiana

    Fantastic… Very Happy. You literally almost doubled my offer from Essurance Insurance Company. I am happy beyond belief.

    The first offer from Essurance was $5,640 and in 10 days because of hiring Autoloss the new offer was $10,402.

    Terry called Essurance and negotiated everything with Lars, their appraiser and I am amazed. The Best. I will send you a bottle of wine.

    I thought it was weird when Terry stated he liked negotiating with Essurance but you did miracles. I can pay off my car and get another car. I am so happy I don’t have to pay my finance company a ton of money.


    Mark Darrell
    Hammond Indiana

  • Ocoee, Florida - You Rock, Baby!

    Monica , thank you so much! An Adjuster called me today, said it was a big mistake that the other adjuster made! He apologized and made another offer of $13,900.44 less my $500.00 deductible! I will except this amount, therefore it will be settled . Please send him a note to that effect for his records. You Rock, Baby! Thanks again!

    Jeanette C. Taylor
    Ocoee, Florida

  • Glen Ellyn, Illinois: My best decision

    A lady who hit us did have insurance and my car was repaired and I was made whole, so I thought. Days later, my co-worker said he submitted a diminished value report to the insurance company and was given a check, to make him whole. I had never heard of anything like that, so I immediately went online and looked up “Diminished Value” and found That was my best decision. I sent in the free estimate questionnaire and heard from Monica within hours. She explained that she thought I had a great Diminished Value claim. With her fee being totally refundable if the claim wasn’t successful, what did I have to lose? Nothing. Monica at sent me her Diminished Value report for review, then faxed it directly to the insurance company for me. The insurance company called me with a low-ball offer. I didn’t accept and asked them to come back with a real offer and they did. The end. I was very happy, thanks to Monica and

    R. Moreton
    Glen Ellyn, Illinois

  • Tom Cosgrove, Asheville, North Carolina

    Just a short note to thank you for your timely, professional and detailed report. We were ultimately able to negotiate an appropriate compensation — double the insurance company's initial offer — when we utilized your service. Thanks again.

    Tom Cosgrove
    Asheville, North Carolina

  • Thomas R. TerMaat

    I appreciate your efforts on this file and for the excellent report you authored. Your report was invaluable in getting us to the point of settlement with State Farm.
    — Thomas R. TerMaat
    Smith Haughey Rice & Roegge

  • Tad Jude, Minneapolis, Minnesota

    You did a terrific job bringing my claim to State Farm to recover fair value after my 1985 Mercedes Wagon was sideswiped...Thanks again for your thorough and thoughtful work.

    — Tad Jude
    Minneapolis, Minnesota

  • Monica Lahr

    Autoloss helped get me a check for almost $10,000 within a week...

    — Monica Lahr

  • Michelle Avery, Miami, Florida

    I was offered $4,300 for my collector Chevy Corvette and Autoloss was able to get me $13,090.

    — Michelle Avery
    Miami, Florida

  • Shannon Heydari, Placentia, California

    Shannon Heydari's custom 2000 Honda AccordAAA was nightmare to work with and due to your appraisal and negotiations I can now go buy another 2000 Honda.

    — Shannon Heydari
    Placentia, California

  • Atlanta, Georgia - Payment in full

    Hi Autoloss:

    Please tell your team they were right. I received a settlement letter amount today for payment in full for the DV claimed $3000 +$249 appraisal.

    Thank you for your support with this.

    George G. Arenas
    Atlanta, Georgia

  • Pratic Shah, Seattle, Washington

    I had a (NOT MY FAULT) car accident in the month of May this year and eventually the insurance company had to scrap my brand-new SUV. I was highly disappointed with my insurance company after the prior valuation of my scrapped car. The initial offer given to me by my insurance company was highly unacceptable to me.

    I then hired Autoloss to help me fight against my insurance company. Monica and Erik were right on spot from the first day, and in a matter of just 3 weeks they got me an offer which was 150% of what my insurance company offered me initially. That's more than 6000 bucks more. I am very glad I hired Autoloss and would highly recommend Autoloss to everyone who is trapped by the cheap gimmicks played by Insurance companies. Thank you Autoloss team (Monica and Erik) !!!!!!."

    Thanks !!!!!!

    Pratic Shah
    Seattle, Washington

  • Roger Salinas, Houston, Texas

    Hello Autoloss,

    I am pleased to let you know I was able to get $5,000 from Esurance from the diminished value claim. It wasn't the full $6,500 as originally documented in your report, but it was a huge difference from the $1,800 they claimed was the most they were going pay me.

    I almost heard everything in their play book and had a reply to counter back because of the information you provided me. Thank you for everything you consulted me with and I will definitely let others know about your business in the event they are faced with the same situation.


    Roger Salinas
    Frost Bank
    Houston, Texas

  • Anthony Ricci, Atlanta, Georgia

    Anthony Ricci's 2007 Infiniti FX35I will take the $5,000 for diminished value on my vehicle. Good Job and I am very happy.

    — Anthony Ricci
    Atlanta Georgia

  • Becky Geurin, Assistant Controller, dXdY, LLC

    Hi Monica,

    I just wanted to say thank you so very, very much!!!

    State Farm just called me and said they will send a check. No negotiations or anything. They accepted the full amount you suggested. I didn’t even have to call them.

    Thank you so very, very much!!!

    Becky Geurin
    Assistant Controller
    dXdY, LLC


  • Maurie McInnis, Charlottesville, Virginia

    When I came to Autoloss, USSA had only offered me $16,129 and within 3 days of you turning in the claim I was able to negotiate a new offer of $18,300. I could not have done this without you and I will tell all my friends about you.

    — Maurie McInnis
    Charlottesville, Virginia

  • Clearwater, Florida: I appreciate your patience, assistance and advice

    Clearwater, Florida: I appreciate your patience, assistance and advice

    I have discussed with the Progressive adjuster and we reached a solution at a settlement amount of $12,401.60 + the Appraiser Fee of $399 I have paid. I agreed that. Hence I request you to revert from the further processing of my claim. I really appreciate your patience, assistance and advice for processing this claim.

    Subin Babu
    Clearwater, Florida

  • Tom Silva, Jacksonville, Florida

    Just wanted to let you know I received the check yesterday from Farmers. I know we asked for $7,500 but I was happy to get the check for $6,500. Initially, I would have settled for $4,000 but I am happy for the extra money.

    Thanks again for all of your assistance.

    Tom Silva
    Jacksonville, Florida

  • Jeff Barnett, California

    You are absolutely awesome!!! Best $500 I ever spent... Thank you for taking care of me.

    — Jeff Barnett
    Received over $3,000 more than initial offer

  • Centerville, Virginia: A check for the full amount...

    Centerville, Virginia: A check for the full amount...

    State Farm just called me to settle... He's cutting me a check for the full amount in your report. He seemed a little confused as to the loss being higher than the repair total, but I told him that's not really my problem as I'm not the appraisal professional!

    Anyway, thanks for all your help! Now to get my money back from Auto Appraisal Group that almost cost me $2300 dollars!!!

    I'll obviously be recommending your company to everyone I know.

    Thanks again, Monica!

    Mike Di Silvio
    Centerville, Virginia

  • Ed Nied

    I received quick professional help at Autoloss. They helped me get a diminished value check for almost $8,000 as well as they helped me the whole way through the process with one on one attention.

    — Ed Nied

  • Ben G., California

    2002 Maserati SpyderThanks for the extra $3,500 on my 02 Maserati Spyder.

    — Ben G.

  • Ross Anderson - Council Bluffs, IA

    Hi Monica,

    I want to inform you that I've finally settled my DV claim with Berkley Risk for $19,577.00 which is a little less than your appraisal but I feel is a reasonable compromise especially considering that I would have settled for a lot less had I not hired you to do the appraisal for me.

    Thank you for your help,

    Ross Anderson
    Council Bluffs, IA

  • Michigan: Very happy with total loss offer

    Michigan: Very happy with total loss offer

    Very happy with the new total loss offer of $16,800 for my 04 Chevy Tahoe. I want to settle the claim and move on. I was very impressed with the service and the results.

    Thanks for everything,

    Matt Rose

  • Donna Young, Atlanta, Georgia

    I will accept the $7,500.00 offer from the Travelers. Thank you for your hard work. I will certainly refer to your company.

    — Donna Young, CPA
    Atlanta, Georgia

  • Roy Campbell, Georgia

    I finally settled with Progressive for $4 K for Diminished Value. I appreciate your assistance with this matter and will refer you to anyone that has a accident.

    — Roy Campbell

  • Patrick Grover, Washington

    Great job! I will be sure to recommend you to anyone in similar circumstances.

    — Patrick Grover

  • James Martin, Coral Springs, Florida

    Allstate caved and sent me a check for the full amount in my diminished value claim. Allstate is sending me the check today. I am definitely happy I used you.

    Thank you for all of your help.

    James Martin
    Coral Springs, Florida 

  • Frederick W. Greb, Portland, Oregon

    We received a settlement for diminished value in the amount of $9,000. With this kind of result and Terry Fisher's experience in these matters, I would certainly recommend his services to anyone else who finds themselves in a similar situation.

    — Frederick W. Greb
    Portland, Oregon

  • Donna Dewitt - Jupiter, Florida

    To Eric:

    I got Honda to give the numbers the way we needed it today.... The agent was not happy but I got him to write a check for $4,100.00.... Thank you so much for your assistance!!!

    Donna Dewitt
    Jupiter, Florida

  • Orlando, Florida: Settled with Geico

    Good Morning,

    Just wanted to let you know that we have settled with Geico for $3,000.00! Thank you for your help!

    Chelle Kozy, C-TAGME
    Orlando, FL 32806

  • Auto Tech Collision, Tacoma WA

    Autoloss helped me get $7500 more out of my RSTI when it was stolen.

    Quick story on  Autoloss: The insurance company wanted to total out my 2000 Subaru RS for $10,000 after my $500 deductible. I contacted Monica and paid her $500 to do an appraisal on my car for how much it's worth. I provided her with all the pictures, receipts, and also other web links on my car and other Subaru members with my car and similar swaps. They appraised my car @ $22,000 with all my mods.

    A week later they negotiated with Progressive's own appraiser and decided to agree on $17,500. I invested $8,000 on the car and about $6,000 for the conversion and I also had extra parts laying around, too.

    So if you need help just let me know. I'm usually at my friends shop in Auburn on Saturdays.

    Auto Tech Collision
    2911 S Tacoma Way
    Tacoma, WA 98409
    (253) 471-0161

    Ask for Mike

  • Phil Roth, Seattle, Washington

    I was a little leery of paying an appraiser to appraise a car that was only worth $13-14000... As it turned out, the insurance company paid an additional amount equal to 3 times the appraisal fee...It was well worth the cost.

    — Phil Roth, CPA
    Seattle, Washington

  • Without your report, I would not have gotten the result...


    I wanted to give you feedback on the report you provided last September.

    The initial offer of $6000 from MetLife Auto (following their receipt of your report) was at least something, and I did negotiate hard and persistently; your follow-up conversation with me was very helpful. See the check: they settled for over $15,000.

  • North Carolina: Your fee was worth every penny!

    North Carolina: Your fee was worth every penny!

    Hi Monica,

    Thanks so much for everything with my claim!! I had been dealing with State Farm for 1 month and they only wanted to pay $13,500 for damages to repair my 2009 Chevrolet Silverado. After receiving your report they settled the very next day for a total loss of $36,098. I am so relieved to have this behind me!! Your fee was worth every penny!! Your prompt attention and excellent customer service was unbelievable!! I will certainly recommend anyone in need of an appraisal to Autoloss.

    Thanks Again!!

    Kenny Sallee
    North Carolina

  • Larry and Kathy, Maryland

    Kathy and I would like to thank you for all your help during this entire process. I got them to settle for $7000.00 yesterday.

    — Larry and Kathy

  • Joy Waddel, Honolulu, Hawaii

    Once Traveler's received your appraisal I received a check for $5,000 for diminished value on my 2004 Honda Accord.

    — Joy Waddel
    Honolulu, Hawaii

  • Mary Ann James, Shreveport, Louisiana

    Progressive Insurance only wanted to give me $3,090 for diminished value and due to your help I was able to get $6,020. I will never forget that you helped me when I felt like no one was looking out for me.

    — Mary Ann James
    Shreveport, Louisiana

  • Ralph Virzi, Palm Beach, Florida

    Farmers only offered me $600 for diminished value on my 2004 Infiniti G35 and after Autoloss's help I got a check for $3,900.

    — Ralph Virzi
    Palm Beach, Florida

  • Westminster, Colorado: Very satisfied with the new offer

    Westminster, Colorado: Very satisfied with the new offer

    I will take the new offer of $5,000 for on my 91 Lexus. I am very satisfied with the new offer. My initial offer from Ameriprise Insurance Company was only $2,500 and I knew the offer was way too low especially since I had just put a new Navigation System in the vehicle.

    Thank You,
    Ali Ashori
    Westminster, Colorado

  • Chris Clark, Florida

    Thank You Autoloss.

    Two weeks after sending the report to the other insurance co., they paid us $ 6,000.00 with no questions asked, above the minimum in the report. I will highly recommend your services to friends & family.

    Thanx again, your fee is well worth the reward. We got what we deserve but would not have gotten anything if we didn't pursue this. Now our car is paid off.

    Chris Clark

  • Seattle, Washington: Whoo hoo!


    Thank you for your help. I received a check from State Farm yesterday. Whoo hoo! I'll tell everyone about you guys.

    Thanks again,

    Kevin and Annette Hayes
    Owners of Darcy's Restaurant and Spirits
    Seattle, Washington

  • Shankar S., Dallas Texas

    Hi Autoloss,

    After we submitted the letter to Insurance Commissioner earlier last week, I received a cheque for Original stated diminished value of $4,065 from State Farm Insurance company on Dec 13, 2014. Thank you so much for your continuous support and help in this regards.

    Keep up your great work and wishing you a great vacation and new year ahead.


    Shankar S.
    Dallas Texas

  • Mary Mangold

    When faced with the very disheartening results of a hit and run on my new 2012 Cadillac SRX, I began my research online, wading through many different DV websites.

    That's when I discovered My entire story about my experience with a Diminished Value claim can be found at

  • Michelle T., Texas

    You really do fight for us and I really enjoyed working with you. I spoke with many companies and your company was the only company I felt really worked for the consumers.

    — Michelle T.

  • Pat L. Meyers, Pompano Beach, Florida

    I highly recommended Autoloss. The company is an asset to any customer wanting to get the full amount of DV that they are owed. I hired Autoloss after an insurance company refused to offer a sufficient amount for diminished value. With a report from Autoloss I was able to have the insurance company pay me the full amount of diminished value I was owed.

    Pat L. Meyers
    Pompano Beach, Florida

  • Texas: Very happy with the service on my claim

    Texas: Very happy with the service on my claim


    I am very happy with the service on my claim. I will take the new offer of $10,400 up from $8,299. You got a fair amount for the value of my 04 Mazda.

    Very Satisfied.

    Blake Baca
    Round Rock Texas

  • Roger Reed, San Diego, California

    Autoloss helped us settle the Total Loss claim with our insurance company for $4,100 more than the initial claim payout. Excellent service was provided every step of the way!

    — Roger Reed
    San Diego, California

  • James Scully, Sarasota, Florida

    We have arrived at an agreeable amount significantly higher than their original offer. The document & suggestions y'all provided were instrumental in this outcome.

  • Mr. A. Ravuri, Suwanee, Georgia

    Hi Monica, I got a check for the full amount requested in your Diminished Value Claim. If you would like a reference in the future, feel free to have anyone call me. I could not be happier with the outcome.

    Mr. A. Ravuri
    Suwanee, Georgia

  • Cory Caloraso, Pensacola, Florida

    Farmers ran a CCC report and offered me $10,000. I was so mad. I called Autoloss and signed up immediately. One week later Autoloss notified me that they had a new offer for me for $18,000. I was so happy. I was able to buy another Mercedes and I finally felt whole.

    — Cory Caloraso
    Pensacola, Florida

  • Tom, Houston, Texas

    Just wanted to let you know that I received a check today for $2,485.00—

    — Tom
    Houston, Texas

  • Charles Clifton, Total Loss Claim Satisfied Customer

    Farmers insurance declared my 1989 Porsche 944S2 a total loss and gave it 'excellent' condition marks but were insistent on a FMV of $7,300. After filling out the free quote, Monica called the next day and we had a half hour conversation and she was confident in getting me $9,200 -- $9,900. The week before Christmas she calls and says they reached a settlement price of $10,091!!!

    — Charles Clifton
    Total Loss Claim Satisfied Customer

  • Victor Vlas, Bothell, Washington

    Victor Vlas' 2003 BMW M3Thanks Autoloss for the $4,800 for the diminished value on my 03 BMW M3.

    — Victor Vlas
    2003 BMW
    Bothell, Washington

  • Augusta, Georgia: Almost $3,000 more than last offer

    Augusta, Georgia: Almost $3,000 more than last offer

    To Terry,

    USAA went ahead and offered me almost $3,000 more than my last offer of $12,400 for my 2009 Chevy Cobalt. I am extremely satisfied with the new offer, and I am going to go ahead and settle the claim with USAA. I am amazed that after only 3 days USAA increased their offer so quickly.

    Thanks so much,

    Regina Peterson
    Augusta, Georgia

  • Georgia: Beyond happy and excited

    Georgia: Beyond happy and excited

    To Autoloss,

    I am beyond happy and excited about the new settlement. Progressive has been such a pain regarding my 2002 Ford Truck. They offered me from $9,000 to $18,000 and you finally got them to settle at $23,500. The settlement of $23,500 is only $500 less than your appraisal amount. I can pay off the truck now and not be upside down on my loan. Thanks for keeping after them and the great conclusion.

    Justin Andrews

  • California: Without your appraisal, I would have been forced to settle

    California: Without your appraisal, I would have been forced to settle

    I just wanted to thank you and Terry for all you help in assisting me to get my vehicle repaired. There is no doubt in my mind that my insurance company would not have fixed my car if your company had not been involved. Without your appraisal, I would have been forced to settle for an unreasonably low settlement.

    — Christine Carevich

  • Adriana Paz, Houston, Texas

    I love you guys! Thanks for all your help. I was initially offered $2,300 for my 95 Honda and you were able to get $5,000... I am so glad I used you and I will tell all my family and friends about your fantastic service.

    — Adriana Paz
    Houston, Texas

  • Charlotte Baggett, Washington, D.C.

    Thank you for your help. Thank you for your web site Your experience, your published claim report, and the diminished claim manual were exactly the tools that I needed to pursue this claim.

    — Charlotte Baggett
    Washington, D.C.