Dear Monica and Staff,

I have settled with Progressive Ins Company. We have agreed on a Diminished Value claim of $5920.00. Monica, I am satisfied with the results. Thank you for your help. Thank you for your web site Your experience, your published claim report, and the diminished claim manual were exactly the tools that I needed to pursue this claim.

Thank you so much.

— Charlotte Baggett
Food Lion
Washington, D.C.

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