does not offer legal or tax advice. This website should be used for educational purposes only. No information on this site should be considered legal or tax advice. Laws vary by state, so you are urged to research the specific laws, and your rights, within your state. If you have specific questions regarding your rights, or the laws in your state, please contact an attorney or professional tax advisor.

The information and/or material contained in this web site are provided as is without warranty expressed or implied. will not be liable for any damages arising from using the information on this website, including direct, indirect, incidental, punitive and consequential damages. does not employ attorneys and we do not provide legal advice. is not a law firm and under no circumstances should any information contained in this website be considered legal advice. is not licensed in every state. Please call us to confirm that we can help you in your individual state. operates from Portland, Oregon. Users of this site agree that the laws of Multnomah County, Oregon, will govern all transactions, and Multnomah County, Oregon is the only location in which any action may be brought. does not handle total-loss claims in Alabama, Connecticut, New Jersey, New York, South Carolina, Rhode Island, and Wyoming. reserves the right to refuse service to anyone for any reason. has made every effort that the information on this website is as accurate as possible; however, we assume no responsibility for any errors or omissions in this site or our reports. If you require legal services please contact a local attorney in your area. All rights reserved.

Cancellation Policy

If the customer wishes to cancel an in-progress appraisal, they may do so at any time prior to receiving our appraisal.

There is a $75 fee for cancellation. Any and all requested refunds will be issued only after we receive payment of this cancellation fee.

Refund Policy

There is no Guarantee/warranty expressed or implied as to the final settlement amount of your claim. The following Requirements must be met and the following documents submitted to receive a refund of the money paid for the appraisal, report:

  1. The purchaser must have made all documents requested available to
  2. Evidence of 2 Different Demand Letters sent to the At-fault driver and insurance company from the purchaser
  3. Evidence of filing with the Department of Insurance in the State the loss occurred against the At- fault Insurance Co. including a response in writing from them.
  4. Evidence of filing against the Plaintiff in Small Claims Court and the court's determination.
  5. Local Dealer trade in quotes

Our Promise to you regarding the Diminished Value Claim Money Back Guarantee:

If after reasonably exhausting all means of collection, submitting our appraisal report and following our instructions completely you do not get an increase to your claim from the insurance company or by the court system by at least the appraisal fee, we will refund our appraisal fee and send you a refund check. Typically, the refund checks take 30-90 days to process.

Payment for Appraisal:

Payment for product must be paid for in advance of delivery of the product or service ordered. We offer payment by all credit cards as well as money orders and personal checks made payable and mailed to:
10117 SE Sunnyside Rd.
Clackamas OR 97015
Terry M. Fisher, Owner,
Terry M. Fisher Founder

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